Canon XHA1 problem - purple line through footage at DVinfo.net

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Canon XH Series HDV Camcorders
Canon XH G1S / G1 (with SDI), Canon XH A1S / A1 (without SDI).


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Old November 19th, 2009, 09:20 AM   #1
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Canon XHA1 problem - purple line through footage

I'm just wondering if anyone else has had this problem with their Canon XHA1. I've included a photo so you know what I'm talking about. There's a purple line going through all my footage. The camera has been great until it just showed up one day. The photo is of the camera plugged into a tv - as you can see it's still there. That rules out anything to do with the tape heads. I hope it's not a ccd problem :(
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Canon XHA1 problem - purple line through footage-xha1-problem.jpg  
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Old November 19th, 2009, 09:37 AM   #2
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Yike, don't know what that is but it looks like it is expensive to fix.
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Old November 19th, 2009, 01:46 PM   #3
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You could try a reset before sending it in for repair.

Cheers.
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Old November 19th, 2009, 08:29 PM   #4
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Definitely a Canon fix if the reset doesn't work....
it's not a mark on the wall is it?
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Old November 19th, 2009, 09:25 PM   #5
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I wish it was a mark on the wall, camera has been reset a couple of times. Line is still there. Looks like it's going back to Canon. Anyone else ever have this problem?
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Old November 20th, 2009, 03:24 AM   #6
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Nothing as bad as the full line. But I do have a blue dot, bigger than a pixel, that shows up after about 3 mins of filming. I have to send my cam in as well.
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Old November 28th, 2009, 04:48 PM   #7
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I've had a similar thing back in my Betacam days whenever my camera was ready for head replacement. Hopefully you're still under warranty.
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Old December 1st, 2009, 07:18 AM   #8
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Quote:
Originally Posted by Tony Edgar View Post
I wish it was a mark on the wall, camera has been reset a couple of times. Line is still there. Looks like it's going back to Canon. Anyone else ever have this problem?
Tony, you also have a large carved pumpkin in your image, but I suppose Canon will quickly catch and fix that artifact. ;)
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