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Canon XH Series HDV Camcorders
Canon XH G1S / G1 (with SDI), Canon XH A1S / A1 (without SDI).

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Old March 7th, 2007, 02:58 PM   #1
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Join Date: Oct 2006
Location: San Antonio, Texas
Posts: 222
Capturing Problems!!!

I've had this camera since they first shipped. I've captured twenty something tapes without problem.

Now though. PPro reads "capture device offline" and even cineform HDlink reads "no capture device connected".

What the hell. I can control the transport from PPro, but the record button is grayed out.

When I put it in 'Ext. Link' mode, the computer controls it fine.

So it's not my firewire bus, or my firewire cable.

But when it's in play/vcr mode, I can only control the transport, no capturing of frames!!!

What is going on?!

I've uninstalled the Canon driver twice. Same problem. Is there a setting in the camera that I've switched?

I need help tonight.

Thanks
Brent Graham is offline   Reply With Quote
Old March 8th, 2007, 01:23 AM   #2
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Join Date: Dec 2006
Location: Estes Park, CO USA
Posts: 426
In PPro make sure that the device setting in the Capture window is set to "HDV camera" and not "DV camera".

I can't speak about the other software because I don't have it.

Good luck, and keep us posted,
Brian Brown
Brian Brown is offline   Reply With Quote
Old March 8th, 2007, 09:32 AM   #3
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Join Date: Nov 2006
Location: Omaha, NE
Posts: 1
Here is my methods to get my A1 works on my computer:

1. Download and setup

DV-PC Recorder Software v1.00E
http://www.canon-europe.com/Images/13_222798.exe

2. After installed, plug the firewire in and make sure THERE IS AN ICON CAMERA APPEAR IN "My Computer". if I don't see it, I have to unplug or turn off camera and start again or restart.
Mark Nguyen is offline   Reply
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