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Canon XL and GL Series DV Camcorders
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Old April 4th, 2005, 06:51 PM   #1
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XL2 bad pixels?

Hi,
Just found a bad pixel on my 3 month old XL2. Fortunately, it showed up the day after we shot some dark attic scenes. Can be seen rather easily at +6db and is still visible, though not terribly down to 0 db. So I'm wondering, has anyone else seen or had this problem? I've taken it to Canon and hope to get it back shortly. They said that they've seen a few come in for this but not too many. What worries me is that I only found it after looking at some footage on a large studio monitor and it was hard to detect in the viewfinder or on a field monitor even after I found it. Everyone else's still good?

thanks,
Matt
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Old April 4th, 2005, 08:09 PM   #2
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Is this something that records to tape?

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Old April 5th, 2005, 01:24 AM   #3
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Oh yeah. Plays back as a not-so-nice bright dot. Mine is at about 2 o'clock about a third of the way across from center
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Old April 5th, 2005, 05:47 AM   #4
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You should still have warranty on the camera. Send it in for
replacement or get it fixed. Don't want to have bad pixels.
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Old April 8th, 2005, 02:03 PM   #5
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Actually, I did take it in and just got it back 4 days later, fixed. I have to admit the service was pretty darn good. My only gripe is that I also had a color VF that had a few stuck pixels and they sent it back saying it was within spec. I have a hard time believing that LCD's with multiple bad pixels are within anyone's spec. But at least I got my camera back fast.
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Old April 8th, 2005, 04:31 PM   #6
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I'd be the last one to defend the concept, but in fact computer LCD manufacturers have written standards about how many dead pixels their LCDs may have -- which of course they don't really jump all over themselves to advertise. Because of that, I won't buy an LCD from a vendor that won't do no-hassle exchanges...don't want to be stuck with an expense display that's "in spec" but has dead pixels.

http://news.zdnet.com/2100-1040_22-5579493.html

Bad enough to deal with a display device that has dead pixels, but a sensor with even one would be ENTIRELY unacceptable to me. Fortunately, from your experience it appears that at least the XL2's CCD sensor doesn't fall under those kind of standards!
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Old April 8th, 2005, 05:32 PM   #7
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And, Sony is getting an ear full from some of their PSP customers. Brand new game consoles with stuck pixels. According to another area of the site that you referenced Pete , they aren't jumping to remedy that problem either.

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