Frustrated with XL2/Sony DSR-11 Combo

Matthew Ebenezer · December 10th, 2005, 12:54 AM

Hi all,

Received my Sony DSR-11 deck a week or so ago. Happy to report that all XL2 tapes are working so far.

Thanks,

Matthew.

David Jansen · January 19th, 2007, 03:52 PM

This thread is not new but I am having a very similar issue.

Tapes that were recorded with my GL-2 will not play right (same pixilation and audio drop-outs as others) in my Sony DSR-11. However, they WILL play just fine in my Sony DSR-40.

The same tape stock recorded using Sony's DSR-500 will play fine in BOTH the DSR-11 and DSR-40, so I've ruled out the DSR-11 being the problem.

Because the DSR-40 has no problems playing the GL-2 tapes, would it be possible to have the heads of the DSR-11 aligned to match the DSR-40 instead of having to mess with my GL-2?

Kevin Brumfield · January 19th, 2007, 04:48 PM

David,

If I understand you correctly, you may have two problems here... it may be that both the GL2 and DSR-11 heads are slightly misaligned, yet the DSR-40 is still within spec.

I would start with the GL2. How many hours of usage do you have on it? You can request Canon to realign the heads for the DSR-11's specs. As my post earlier in this thread mentions, I did this with my XL2 and everything is fine.

Unfortunately, it does cost money to have this done if the camera is out of warranty. Hope this helps.

Kevin

Henry Clayton · January 19th, 2007, 06:07 PM

Quote:

Originally Posted by Kevin Brumfield

David,
Unfortunately, it does cost money to have this done if the camera is out of warranty.

Kevin

Do you have any idea how much Canon might charge for the head realignment? I've got the problem & am out of warranty.

H.

Richard Alvarez · January 19th, 2007, 06:17 PM

Well, a typical charge for cleaning and alignment 'check' is $250. But it could be more.

Lou Bruno · January 20th, 2007, 02:54 PM

You hit the nail on the head. This has happened in the past with the GL-1 and GL-2 series. Tape pitch and alignment.

Quote:

Originally Posted by A. J. deLange

If the tapes are playing back on the XL2 OK then it is not "broken" though it's alignment is not within the range that the DSR-11 can handle. This is the famous tape crossplay problem. The only thing I can think of is to send the Sony unit back to Sony with some sample XL2 tapes and the request that the Sony machine be aligned to play those tapes. No guarantee that this will work and it will probably render the DSR-11 incapable of playing tapes from other sources.

January 19th, 2007, 04:48 PM	#18
Kevin Brumfield Regular Crew Join Date: Mar 2005 Location: Lexington, KY Posts: 43	David, If I understand you correctly, you may have two problems here... it may be that both the GL2 and DSR-11 heads are slightly misaligned, yet the DSR-40 is still within spec. I would start with the GL2. How many hours of usage do you have on it? You can request Canon to realign the heads for the DSR-11's specs. As my post earlier in this thread mentions, I did this with my XL2 and everything is fine. Unfortunately, it does cost money to have this done if the camera is out of warranty. Hope this helps. Kevin __________________ Kevin Brumfield Canon XL2 & GL2, Sony DSR-11, FCP Studio http://www.firststarproductions.com

December 10th, 2005, 12:54 AM	#16
Matthew Ebenezer Major Player Join Date: Oct 2004 Location: Toowoomba, Australia Posts: 370	Hi all, Received my Sony DSR-11 deck a week or so ago. Happy to report that all XL2 tapes are working so far. Thanks, Matthew.

January 19th, 2007, 03:52 PM	#17
David Jansen New Boot Join Date: Feb 2005 Location: Covina, California Posts: 10	This thread is not new but I am having a very similar issue. Tapes that were recorded with my GL-2 will not play right (same pixilation and audio drop-outs as others) in my Sony DSR-11. However, they WILL play just fine in my Sony DSR-40. The same tape stock recorded using Sony's DSR-500 will play fine in BOTH the DSR-11 and DSR-40, so I've ruled out the DSR-11 being the problem. Because the DSR-40 has no problems playing the GL-2 tapes, would it be possible to have the heads of the DSR-11 aligned to match the DSR-40 instead of having to mess with my GL-2?

January 19th, 2007, 06:17 PM	#20
Richard Alvarez Inner Circle Join Date: Sep 2002 Location: San Mateo, CA Posts: 3,840	Well, a typical charge for cleaning and alignment 'check' is $250. But it could be more.