XLH1 firmware update ... ? at DVinfo.net

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Canon XL H Series HDV Camcorders
Canon XL H1S (with SDI), Canon XL H1A (without SDI). Also XL H1.


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Old October 13th, 2011, 12:46 PM   #1
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XLH1 firmware update ... ?

Has anyone managed to get their hands on the XLH1 firmware update that came out a couple of months ago? I've emailed Canon Professional twice now and received no reply. I don't want to schlep down to the service center in OC.

Any thoughts on where I might download it?

Best,

Harry.
Harry Bromley-Davenport is offline   Reply With Quote
Old October 13th, 2011, 05:40 PM   #2
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XLH1 firmware 1.0.7.0 is for Europe only.

Yup. Here's an email I have managed to shoehorn out of Canon USA which is a bummer because I think by "Europe" they mean the 25p version:

"Dear Harry Bromley-Davenport:

Thank you for your inquiry. We value you as a Canon customer and
appreciate the opportunity to assist you. We are sorry that you are
unable to find an update for the XLH1.

I know how frustrating this must be for you. I have checked for you and
evidently it is only for camcorders that are being used in Europe.
Currently there is not a firmware update for your camcorder.

I hope this information is helpful to you. Please let us know if we can
be of any further assistance with your XLH1.

Thank you for choosing Canon.

Sincerely,

Dee
Technical Support Representative"
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