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Canon XL1S / XL1 Watchdog
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Old May 11th, 2002, 02:53 PM   #1
craig_film
 
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Bad Pixel on XL-1 (TWICE)

I've owned my Canon XL1s for about 5 months now. I had to return it right away do to a bad pixel. Now, four months later, another bad pixel. I'm, of course talking about on the Image sensor (or at least not on the view finder, I'm not a tech).

Is this a common problem with XL1s? This camera is my livelyhood and I can't keep going through this.

Any thoughts on the issue?
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Old May 11th, 2002, 08:17 PM   #2
Obstreperous Rex
 
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All I can tell you is that I'm pretty sure it can be masked out. You have to send it in to Canon Service, but it is a fairly quick and straightforward procedure.
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Old May 11th, 2002, 10:18 PM   #3
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Are you talking about dead pixels? I have some dead pixels in my CCD. Every Canon camcorder I've owned eventually develops them. I registered for membership in the XL1 Club when it first came to be, but I think the benefits have long run out. I don't even have the original papers for that around anymore so I don't know how to prove I ever registered. I am also afraid to send it in to Canon as I'm sure they'll charge an arm and a leg to replace the CCDs. Also I hear horror stories of people sending in their XL1's to Canon and they come back with some sort of defect and they have to go back and forth a few times before it is truly fixed. My XL1 works fantastic except for the dead pixels and I don't want them screwing everything else up.
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Old May 12th, 2002, 02:03 AM   #4
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turn out to be dirt

I too thought that I had a bad pixel in the viewfinder. Brought it to the Canon repair center... had to leave it for a couple of days, everything worked out fine.
The camera had been working well ever since. The tech was helpful and informative.
I hope that they keep up their good work and support their products like they should.
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