USA XL1 Owners Club Info at DVinfo.net

Go Back   DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon XL1S / XL1 Watchdog

Canon XL1S / XL1 Watchdog
Can't find it on the XL1 Watchdog site? Discuss it here.


Reply
 
Thread Tools Search this Thread
Old July 16th, 2002, 10:53 AM   #1
Wrangler
 
Join Date: Sep 2001
Location: Northern VA
Posts: 4,298
USA XL1 Owners Club Info

Just confirmed that the cost of an annual maintenance for USA XL1 Owners Club members is still $95 (plus shipping and sales tax). This does not include any repair costs.

They do confirm costs by e-mail, but will proced if you give them an advance payment (e.g., credit card number) and authorization to the required level. Target turn around time is 3 work days. This good deal is on one service per year.

FWIW: Repair work on the XL1 (and GL1!) is done in the professional camera/video section (ast least at the Jamesburg facility).
Don Palomaki is offline   Reply With Quote
Old July 17th, 2002, 02:23 AM   #2
Regular Crew
 
Join Date: Nov 2001
Location: Denver, CO
Posts: 290
Will they send you a box to safely ship the XL1 to them in? Or are we now expected to pack it ourselves?
Joe Redifer is offline   Reply With Quote
Old July 17th, 2002, 09:19 AM   #3
Wrangler
 
Join Date: Sep 2001
Location: Northern VA
Posts: 4,298
I think you have to ask for a box. Not sure if there is a charge for it whennot under warranty. I used a box I had (the original XL1 shipping containers) - saved time otherwise spent waiting for a box to come.
Don Palomaki is offline   Reply With Quote
Old July 17th, 2002, 11:52 AM   #4
Major Player
 
Join Date: Sep 2001
Location: Glendale, AZ
Posts: 181
Joe,
Call the club and they'll send you to cutomer service, take your info, and yo'll get a box with lables and an RA or RM number( which must appear on outside of box).
I called on a tuesday and rec'd the box on wednesday, sent it out on thursday, $6.95 plus $1.00 per $1000.00 insurance - got it back the following thursday.

Bruce
B. Moore is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Canon EOS / MXF / AVCHD / HDV / DV Camera Systems > Canon HDV and DV Camera Systems > Canon XL and GL Series DV Camcorders > Canon XL1S / XL1 Watchdog

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 03:20 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network