Opinions on Mosiac Problems

Norman Woo · September 8th, 2004, 02:18 PM

I've just sent in my XL1 (purchased back in 2001) to Canon Canada for servicing because I was also getting artifacts/frame jumping towards the last 5 minutes of the tape (Using Fuji tape all the time). Lately I have also been getting the "Eject Tape" message regardless of where I am in the tape. Using a head cleaning tape did not resolve the problem.

Norman Woo · September 14th, 2004, 08:14 PM

Well I got an estimate back from Canon Canada (The XL1 had to be shipped to Toronto for all repair work) and the following needed replacing:

1) Recorder Unit
2) Cushion Stand (what is this?)
3) Cleaning and adjustments

Estimate for all of this is $540.00 CDN

I'll have to call them back to authorize the repairs.

Does anyone know whether this includes new software loads to the camera or is there an extra charge?

Thanks

September 8th, 2004, 02:18 PM	#16
Norman Woo Regular Crew Join Date: Jan 2002 Location: Brossard, Quebec, Canada Posts: 147	I've just sent in my XL1 (purchased back in 2001) to Canon Canada for servicing because I was also getting artifacts/frame jumping towards the last 5 minutes of the tape (Using Fuji tape all the time). Lately I have also been getting the "Eject Tape" message regardless of where I am in the tape. Using a head cleaning tape did not resolve the problem.

September 14th, 2004, 08:14 PM	#17
Norman Woo Regular Crew Join Date: Jan 2002 Location: Brossard, Quebec, Canada Posts: 147	Well I got an estimate back from Canon Canada (The XL1 had to be shipped to Toronto for all repair work) and the following needed replacing: 1) Recorder Unit 2) Cushion Stand (what is this?) 3) Cleaning and adjustments Estimate for all of this is $540.00 CDN I'll have to call them back to authorize the repairs. Does anyone know whether this includes new software loads to the camera or is there an extra charge? Thanks