My XL1S switches off on its own..... at DVinfo.net

Paul Gallagher · August 4th, 2005, 09:14 AM

My XL1S switches off on its own after a solid hour of recording. You can be recording and after 60 mins the camera ejects the tape, and turns itself off but if you leave it for about 10 mins and come back to it you can go for another hour no problem but it does the same thing again.

It is a pal version and I have had it for about 2 years and it has had allot of use for weddings but this has not effected the quality of the footage in anyway.

Has anyone else had this problem and know of what it cost to repair.

I am only new to this forum and find it a very helpful in different matters but I couldn't find any topics on this problem and would really appreciate any help in this matter from your good selves.

Many thanks

Paul Gallagher

Chris Hurd · August 4th, 2005, 10:56 AM

Paul, the only way to find out what yours will cost to repair is to go ahead and swend it in to Canon factory service for an estimate. Where are you located?

Paul Gallagher · August 4th, 2005, 11:05 AM

I live in Northern Ireland.
I suppose my closest one would be in England.
They could end up having it for weeks if not months!
Hopefully some of the other memebers may have come accross a similiar situation but no doubt I will end up having to send it over to Cannon to get it repaired anyway, its more of not knowing how serious the problem is and the cost of repair. They probally will give an exact price to fix it before they carry it out.

Thanks Chris

Chris Hurd · August 4th, 2005, 11:35 AM

Hi Paul,

Well it really doesn't matter if others have encountered this problem or not, because ultimately that doesn't help you to accomplish anything... the cost of repair for others may not accurately reflect the cost for repair in your particular case. Your best bet is to go ahead and take action now and send the camera in to the Canon UK service center. The sooner you do this, the sooner you'll have the camera back in proper working condition. Please let us know how much the estimate is and how long the process takes,

Paul Gallagher · August 4th, 2005, 11:43 AM

You know your right Chris, Thats what I'll do and of course I will let you all know how it works out......I will miss my baby though :(

Chris Hurd · August 4th, 2005, 01:07 PM

Hopefully the turn-around will be quick, Paul -- please keep us advised,

August 4th, 2005, 09:14 AM	#1
Paul Gallagher Major Player Join Date: Aug 2005 Location: Omagh Posts: 306	My XL1S switches off on its own..... My XL1S switches off on its own after a solid hour of recording. You can be recording and after 60 mins the camera ejects the tape, and turns itself off but if you leave it for about 10 mins and come back to it you can go for another hour no problem but it does the same thing again. It is a pal version and I have had it for about 2 years and it has had allot of use for weddings but this has not effected the quality of the footage in anyway. Has anyone else had this problem and know of what it cost to repair. I am only new to this forum and find it a very helpful in different matters but I couldn't find any topics on this problem and would really appreciate any help in this matter from your good selves. Many thanks Paul Gallagher Last edited by Paul Gallagher; August 4th, 2005 at 09:17 AM. Reason: I want an instant e-mail notification when someone replies to it.

August 4th, 2005, 10:56 AM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,366 Images: 513	Paul, the only way to find out what yours will cost to repair is to go ahead and swend it in to Canon factory service for an estimate. Where are you located? __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

August 4th, 2005, 11:35 AM	#4
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,366 Images: 513	Hi Paul, Well it really doesn't matter if others have encountered this problem or not, because ultimately that doesn't help you to accomplish anything... the cost of repair for others may not accurately reflect the cost for repair in your particular case. Your best bet is to go ahead and take action now and send the camera in to the Canon UK service center. The sooner you do this, the sooner you'll have the camera back in proper working condition. Please let us know how much the estimate is and how long the process takes, __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

August 4th, 2005, 01:07 PM	#6
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,366 Images: 513	Hopefully the turn-around will be quick, Paul -- please keep us advised, __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

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August 4th, 2005, 11:05 AM	#3
Paul Gallagher Major Player Join Date: Aug 2005 Location: Omagh Posts: 306	I live in Northern Ireland. I suppose my closest one would be in England. They could end up having it for weeks if not months! Hopefully some of the other memebers may have come accross a similiar situation but no doubt I will end up having to send it over to Cannon to get it repaired anyway, its more of not knowing how serious the problem is and the cost of repair. They probally will give an exact price to fix it before they carry it out. Thanks Chris

August 4th, 2005, 11:43 AM	#5
Paul Gallagher Major Player Join Date: Aug 2005 Location: Omagh Posts: 306	You know your right Chris, Thats what I'll do and of course I will let you all know how it works out......I will miss my baby though :(