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Old November 21st, 2007, 04:45 AM   #16
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David, support doesnt answer my tickets anymore. Im waiting 5 (!!) days now... This is very disappointing.

I will reformat c: reinstall all (nice job) and check with version 5.12 again. I wont install 5.2 till it works fine, too much time lost now.

And seems im not the only one with problems with this version.

Thanks
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Old November 21st, 2007, 05:17 AM   #17
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Premiere Pro CS2 Crashes

I tried the Aspect HD beta. If I try to open an existing project or import a CF .avi PPro crshes. I can import a CF .mov but it doesn't play.

Rob.
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Old November 21st, 2007, 10:24 AM   #18
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Robert,

Sound like an installation issue that support will be able to help you with. MOV not playing is actually something we haven't addressed yet, there are third party components that can help. We still recommend AVIs for Premiere Pro work.

The full releases should be up today sometime.
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Old November 23rd, 2007, 01:23 PM   #19
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Tried to get this new one (NEO HDV)to work,does not, goes haywire, I can convert m2t clips but cannot capture without it eating up my whole harddrive. Emailed tech support but no answer yet.
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Old November 23rd, 2007, 01:36 PM   #20
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As I replied in the other thread:

"I suggest you try again. There have been no changes to the HDV capture in HDLink for about a year. As you using email, support works best via the ticket system (www.cineform.com/support), that way your enquiry won't get lost."
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Old November 23rd, 2007, 04:58 PM   #21
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Quote:
Originally Posted by David Newman View Post
Please work with support as none of this makes any sense, other than Vista which can still cause random problems. You XP setup must be simply broken, as 99% of our users are on XP, that should be easier for support to address.

Try moving that AVI to the root on your media drive, no sub-directories, does the file play then?
Hello David,
i'm pleased to announce you that all my problems are solved !
i have just removed K-litte Codec Pack Full that i had installed previously.

Now i work with Aspect HD 5.2 and vista and all is working fine.

cheers
Cedric;
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Old November 29th, 2007, 06:38 PM   #22
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Quote:
Originally Posted by Robert Dolphin View Post
I tried the Aspect HD beta. If I try to open an existing project ...PPro crshes.
I downloaded and installed build 95a today and had the same results. I can create a new project fine but if I try to open a previously saved project Adobe instantly crashes.

Going back to build 92 solved the problem.

Have filed a trouble ticket... just wanted Robert to know he wasn't alone...
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Old December 5th, 2007, 03:18 PM   #23
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Quote:
Originally Posted by Adam Gold View Post
I downloaded and installed build 95a today and had the same results. I can create a new project fine but if I try to open a previously saved project Adobe instantly crashes.

Going back to build 92 solved the problem.

Have filed a trouble ticket... just wanted Robert to know he wasn't alone...
Has anyone got to the bottom of these 5.2 issues yet?

Just trying to start up my first 5.2 project and suffering from these problems almost instantly.

Any attempt to open a project from a previous version and Premiere crashes. Also I do get 'a serious error has occurred' consistently with clean 5.2 projects. This happens with both builds 95 and the new 98.

A revert back to 5.1 and all is ok again.

Will file a ticket but it all seems a bit 'generic' to me.
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Old December 5th, 2007, 05:18 PM   #24
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We aren't able to reproduce the, but please file a ticket so we determine how wide spread the errors is.
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Old December 5th, 2007, 06:50 PM   #25
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Originally Posted by Alan Mills View Post
Any attempt to open a project from a previous version and Premiere crashes. Also I do get 'a serious error has occurred' consistently with clean 5.2 projects. This happens with both builds 95 and the new 98.

A revert back to 5.1 and all is ok again.
Same here as well. Trouble ticket remains open.

EDIT: Downloaded and installed today's latest CS3 Update 3.1.1 and problem remains.

Last edited by Adam Gold; December 6th, 2007 at 06:04 PM.
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