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Old January 5th, 2008, 01:08 PM   #1
 
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Latest build of Neo HD causes Sound Forge Crash

David...

Sorry to be the continuing bearer of bad news. I just updated my Neo HD install to v3.2.3 build 150. Now Sony Soundforge hard crashes when it tries to load the Video Cache Manager. I uninstalled Neo; and, Soundforge works again.
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Old January 5th, 2008, 01:21 PM   #2
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Could be Sony Soundforge bug. ;) We didn't add anything, only bug fixes, although have put pathces in for Sony products in the past. We currently don't test with Soundforge.
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Old January 5th, 2008, 01:59 PM   #3
 
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I also posted a trouble report to Sony. Runtime error.
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Old January 5th, 2008, 04:28 PM   #4
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I just installed the Soundforge trial and it worked fine with NEO installed.
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Old January 5th, 2008, 06:33 PM   #5
 
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hmmm...
both my laptop and workstation are failing to run soundforge unless I uninstall Neo. Guess I'll go back to an earlier version of Neo HD to see if it matters. I know SF was working a few days ago.
any ideas?

edit: OK, I uninstalled Neo v 3.2.3 and re-installed Neo v 3.2.2 b148 and Soundforge starts just fine.
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Old January 5th, 2008, 07:27 PM   #6
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Could you confirm that it is only the CFHD.dll that is the course. Remove it from windows/system32 with build 150 installed--Sony doesn't tend to use anything ease. If that is the case I might can a few versions from you to try.
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Old January 5th, 2008, 08:14 PM   #7
 
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OK....
removed CFHD.dll from system 32 (with build 150)...no difference, SF still fails.
(Don't know if it matters, but, I tried reinstalling b150, and SF worked a few times, then crashed again)

Last edited by Bill Ravens; January 6th, 2008 at 08:47 AM.
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Old January 6th, 2008, 08:56 AM   #8
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NEO HDV build 150 crashes my SoFo also (initiated from Vegas). Gives runtime error from c++ redistributable.

Reverting back to build 148 corrects the situation. Obviously there is something weird happening there...

SF 9c build 405.

David: check also this thread. Could these be related?
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