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Old March 4th, 2008, 11:51 AM   #1
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Corrupt .avi files/Prospect HD

Installed the latest trial version of Prospect HD last night and converted over 100 EX1 files to Cineform Prospect HD .avi files. My intent is to edit in PPro CS3 (Windows). Installation and conversion were easy enough and seemed to go without a hitch. All clips work great with a few exceptions (the last 6 shots from an SxS card). The first 2 of the 6 files display video but are corrupt (odd playback). The remaining 4 clips are all green. All six have audio.

I reconverted these problem files several times from the camera originals (using Sony Clip Browser & Cineform), but the results never changed. The original EX1 clips play fine within Clip Browser, as do the .mxf versions in VLC. Once converted to Prospect HD .avi, I get the odd behavior described above in WiMP & PPro, but only with these 6 clips.

Hoping to find solution soon as I'm seriously considering making Prospect HD a player in my workflow.
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Old March 4th, 2008, 04:19 PM   #2
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Could you please send to support (use yousendit.com or similar) one or two of those files that caused you issues. Thanks.
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Old March 4th, 2008, 04:53 PM   #3
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Will do, thanks. At least I'm 95% there :-)
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Old March 12th, 2008, 01:31 AM   #4
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The files were uploaded and a ticket filed a week ago, but still no word. I hope tech support downloaded the files already, as yousendit.com pulls them after 7 days.
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Old March 12th, 2008, 09:36 AM   #5
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I didn't see any notice of this. Please send a reminder. Last week was very busy for us (HD Expo), so we may have missed your first inquiry.
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Old March 12th, 2008, 10:51 AM   #6
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My ticket number is 611-5811637. All information regarding downloading the yousendit.com files is reflected there. Those files will be pulled as of today, as per their 7 day availability policy.
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