Aspect HD and Aja Xena...MAJOR ISSUES!!! at

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Cross platform digital intermediates for independent filmmakers.

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Old April 24th, 2008, 09:26 PM   #1
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Join Date: May 2007
Location: Aust
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Aspect HD and Aja Xena...MAJOR ISSUES!!!

Anyone at Cineform in the Support Centre?
I have ticket number 611-5988408 and still no solution.
I have provided more information about the issue that I am having but it seems to take a long time to get any response form Cineform.
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Old April 25th, 2008, 08:15 AM   #2
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Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,091
We are still going through support backlog since NAB. Send a reminder just in case.

Note: AJA in Aspect HD only supports capture through HDLink and you will need the filter. Unfortunately that AJA filter is buggy and we had to remove it from the latest distribution as broken non-AJA users. If you have the component, it will be in C:\Program Files\CineForm\AspectHD, and it will need to be registered (regsvr32 "C:\Program Files\CineForm\AspectHD\".) If you don't have the AJA filter or you trying to do something these, ping on support again.
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