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Cross platform digital intermediates for independent filmmakers.


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Old October 11th, 2008, 08:31 PM   #1
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New Aspect HD

I just installed new Aspect and my HDLink disappeared. I can see things ok in PPro CS3 (after 2nd install) after first I only saw Cineform folder and no templates, but I did the second installed and I don't have HDLink in shortucts nor under c:\program files\cineform\aspecthd\ I only have uninstall, activation info and readme .rtf file. What happend to HDLink?
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Old October 12th, 2008, 07:04 AM   #2
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I have the same issue--HDLink disappeared completely from my computer after updating to the latest AspectHD.
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Old October 12th, 2008, 04:20 PM   #3
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Please submit trouble reports, the new Aspect HD has have an installer bug.
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Old October 13th, 2008, 04:58 PM   #4
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I submitted a trouble report and got a quick response that the newest update was fine and that my problem was most likely a bad download or bad install. I re-downloaded the update and did an uninstall/reinstall of AspectHD and my HDLink is back and everything is fine.
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Old October 14th, 2008, 10:18 AM   #5
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I had something similar. After I wrote a post here, I uninstalled Aspect from Contol Panel Add/Remove place and rebooted the PC and then installed it again and everything worked. So looks like installshield screws something up if there is a previous version
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