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-   -   Canon HF11 Files - Crashing HD Link (https://www.dvinfo.net/forum/cineform-software-showcase/138139-canon-hf11-files-crashing-hd-link.html)

Rob O'Day November 20th, 2008 06:00 PM

Canon HF11 Files - Crashing HD Link
 
I was wondering why the M2TS files from the Canon HF11 are crashing HD Link ?
I have converted other files that were from a Sony camera which worked.

David Newman November 20th, 2008 06:10 PM

I've convert HF11 files fine, you likely have a missing AVC component. Please file a trouble ticket at CineForm Support.

Rob O'Day November 20th, 2008 06:55 PM

Quote:

Originally Posted by David Newman (Post 966559)
I've convert HF11 files fine, you likely have a missing AVC component. Please file a trouble ticket at CineForm Support.

Ah I feel silly now, you are 100% correct !
Sorry about that.

I uninstalled AVC as I had some issues with play back with the 'Image Mixer' that came with the camera.
Thank you !

Brian Parker November 23rd, 2008 04:51 AM

Rob can I ask you how you have your computer setup? I also have a hf11 camera and am trying to use HDlink in windows to convert my files but I've never managed to get it working.

I have coreavc pro installed and haali media splitter. In coreAVC's configuration I make sure that it is set to be the preferred codec.

When I run hdlink I get 2 errors:
m_mediaControl->...... (unspecified error)
m_convertGraph.Startgraph..... (Unspecified error)

Can you tell me what version of coreAVC you are running and if you did anything special in coreAVC's configuration page.

Much appreciated,
Brian

Rob O'Day December 3rd, 2008 04:59 PM

Sorry only just saw your post.

I was using v1.8.0 but just updating it later to the newest release.

Brian Parker December 3rd, 2008 10:04 PM

It seems that hdlink has a problem creating mov files and that's why I was getting those errors posted above. I have tried it on two different computers and get the same errors each time.

David Newman December 3rd, 2008 10:18 PM

Do you have QuickTIme installed? Required for MOV creation.

Brian Parker December 4th, 2008 08:09 AM

Yes I have Quicktime player installed, but not quicktime pro. It's the latest version too.

David Newman December 4th, 2008 10:17 AM

You maybe do have the correct version. I thnink we need a minimum of v7.1 QuickTime. Contact support.


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