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Old February 14th, 2009, 12:05 AM   #1
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NeoHD doesn't recognize m2t files

Just downloaded the trail version for mac, and all the m2t files I want to convert are grayed out and cannot be imported into ReMaster.

Anyone else experienced this?
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Old February 14th, 2009, 04:24 AM   #2
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Yes, I have the same problem with the registered version. Filed a ticket with Cineform but the problem as such never got resolved. My understanding is that ReMaster "only" handles files that can be read/played by QT. My PP CS4 HDV files don't play in QT (although they play fine in PP). The funny thing is that the m2t files captured by PP CS4 on a Mac can be read by NeoHD win version and converted to mov-files in windows (I use bootcamp for this purpose). This method (converting to mov under win) is hazzle but it works. I'm an old PC user who recently converted to Mac. Bought the Neo version before it was finally released for Mac and then got a free upgrade to the Mac version. Not sure if this still applies, i.e. that you still get both the win and the Mac version of the program.

//Hans
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Old February 14th, 2009, 10:14 AM   #3
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It does now! :)

I've just tested it and it works perfectly. It generates thumbnails for the m2ts files (in remaster) too.

I do wonder how it achieves this though. For windows we have to install our own filters and ensure that our avcHD files playback through directshow before HDlink can touch them. Has cineform licensed the decoders required to handle the m2ts files for mac? Or is it using the PPro/FCP's playback engine? Is there any way that we can utilize Remaster's ability to handle the m2ts files to somehow make them playable in Quicktime too?

Regardless, I am a much happier man. I bought NeoHD about 5 months ago and have been waiting for this day ever since.
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Old February 14th, 2009, 10:57 AM   #4
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Quote:
Originally Posted by Tomer Stolz View Post
Just downloaded the trail version for mac, and all the m2t files I want to convert are grayed out and cannot be imported into ReMaster.

Anyone else experienced this?
m2t or m2ts? If it is m2t, send a sample to support.
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Old February 14th, 2009, 10:59 AM   #5
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Quote:
Originally Posted by Brian Parker View Post
It does now! :)

I've just tested it and it works perfectly. It generates thumbnails for the m2ts files (in remaster) too.

I do wonder how it achieves this though. For windows we have to install our own filters and ensure that our avcHD files playback through directshow before HDlink can touch them. Has cineform licensed the decoders required to handle the m2ts files for mac? Or is it using the PPro/FCP's playback engine? Is there any way that we can utilize Remaster's ability to handle the m2ts files to somehow make them playable in Quicktime too?

Regardless, I am a much happier man. I bought NeoHD about 5 months ago and have been waiting for this day ever since.
There is no way to make the files playable in QuickTime. It does not use the PPro/FCP engine since NeoScene is designed to be used with iMovie.
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Old February 14th, 2009, 11:13 AM   #6
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Brian,

Are you talking about m2t files captured by PremierePro CS4 (Mac-version) or are your talking about files captured by another program. I'm asking since my files still isn't seen/recognized by NeoHD (ver 2.30 build 76). The files comes from a Sony HDV camera (HVR-Z1U).

//Hans
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Old February 14th, 2009, 11:44 AM   #7
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Hans,
It may be as simple as the file extension. Try renaming the file to MTS or m2ts. It was posted as a "public beta" for a reason. Let us know what the result is. If it does not work, please send a file to CineForm support.
Thanks
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Old February 14th, 2009, 12:07 PM   #8
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Craig,

Gave two files new extensions. The funny thing is that these files are no longer greyed out and I can select the files but then nothing happens. A couple of weeks ago I did send a short clip of one of the files to Cineform but they could not solve the problem.

//Hans
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Old February 14th, 2009, 12:49 PM   #9
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Hans,
Thanks for trying that. I will need to track the files down.
Craig
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Old February 14th, 2009, 02:41 PM   #10
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Quote:
Originally Posted by Hans van Turnhout View Post
Craig,

Gave two files new extensions. The funny thing is that these files are no longer greyed out and I can select the files but then nothing happens.

//Hans
Just tried this out, I have the same exact problem. Doesn't make sense to me, since importing and converting m2t files is what the software should all be about.

Craig - where do I send a sample file to?
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Old February 14th, 2009, 11:21 PM   #11
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I am using Remaster for Mac Neo HD. I am using m2ts files copied from a cheap hf100 avcHD camera. I dont capture any files.

Everything is working very well. Files show up, are selectable in the list. Paramaters are editbale per file, and the files convert without problems.
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Old February 15th, 2009, 03:27 PM   #12
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Just tested the same m2t files with a software called "ClipWrap" and it worked fine, must be something on cineform's end...
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