Neo Scene 1.1.2 release for Windows

Julian Frost · March 1st, 2009, 01:43 AM

Ok, so I've had a chance to look more carefully at my "Messy" system. Guess what? I have Nero 7 Ultra installed on it, not Nero 5 as I thought! It's been a long time since I last updated it, and I didn't think I'd updated it that far.

So, Nero 7 seems to be a common issue after all.

Julian

Julian Frost · March 1st, 2009, 11:00 AM

Just aquick update:

I removed Nero 7 Ultra... And Neo Scene works perfectly!

I reinstalled Nero 7 Ultra and it went back to its old problems (very large files, slow etc).

Look like there definitely is a problem with the two co-existing on the same Windows XP installation.

Julian

Guillaume Roques · March 1st, 2009, 03:40 PM

Thanks David for your answer.

I don't think that my PC or any of its component is bottlenecled. Indeed, I can play smoothly the Canon 5D Mk II files (MOV) without any trouble with my laptop (a dual core 2.8 GHz) on my external RAID disk (7200rpm). Moreover the CF AVI files play perfectly well within Movie Maker.

I have SUPER C and MediaCoder installed... Do you think tehy can be at the origine of my difficulties?

I'm looking forward to testing the CS4 importer!

Thanks,

Guillaume

David Newman · March 1st, 2009, 05:23 PM

This is the lesson, don't use Window Media Player, nothing good comes out of that product. Download and use Media Player Classic.

Guillaume Roques · March 1st, 2009, 05:47 PM

I tried Media Player Classic and the output was similar and even worst. Then I applied your recommendation and switch from Quality to Fast mode.... The videos play well both on WMP and MPC now... Thanks.
What is the difference with Quality mode? Indeed, why am I not able to play CF video in Quality mode where I can play the original MOV file out of the camera without any issues? I thought that CF format was easier to decode than the original H264 format.

Guillaume

Amish Solanki · March 1st, 2009, 06:42 PM

Quote:

Originally Posted by Guillaume Roques

I have 2 issues with the last version (1.1.2) of Neo Scene on my laptop:

2)I got an error message with CS4 Premiere Pro when trying to import a clip: "ImporterProcessServer.exe has topped working....."
3)After the message above I get another error message saying: "File Video dimensions (width/height) too large"

I've got similar issues with my computer. As per a previous post of mine, I ended up removing almost everything on my computer, and reinstalling CS4 without the 4.0.1 update.

Installed the new version of 1.1.2 NeoScene. Brought up a old project, and within a few seconds got the ImporterProcessServer.exe error again.

Reading David's response, I noticed that you said to not use a extrral esata HD, so I'm currently moving all the files to a HD inside my computer and will report back.

David Newman · March 1st, 2009, 07:02 PM

Guillaume,

Yes, doesn't make sense, although the fast mode is using wavelet partial res decoding, something AVCHD can't do, so that mode is a lot faster (and doesn't impact the quality of your timeline renders.)

Amish,

We have nothing against external drives, and we use them all the time, but they can be cause of issues so it worth testing without them if you are having problems.

Amish Solanki · March 1st, 2009, 07:08 PM

Quote:

Originally Posted by David Newman

Amish,

We have nothing against external drives, and we use them all the time, but they can be cause of issues so it worth testing without them if you are having problems.

Yup no problem, I'm all about the process of elimination. Restarted my comp, moved the entire project folder to a internal HD. Opened the project, and on load, ImporterProcessServer.exe showed it's ugly face. It then asked me where the 'rendered' files were, so I pointed them to the correct place, but doing so, gave me a 'file import failure' with the error message "File video dimensions(width/height) too large.

David Newman · March 1st, 2009, 07:12 PM

Quote:

Originally Posted by Amish Solanki

Yup no problem, I'm all about the process of elimination. Restarted my comp, moved the entire project folder to a internal HD. Opened the project, and on load, ImporterProcessServer.exe showed it's ugly face. It then asked me where the 'rendered' files were, so I pointed them to the correct place, but doing so, gave me a 'file import failure' with the error message "File video dimensions(width/height) too large.

Time to file a report with Adobe as that component is not us.

Jason Magbanua · March 2nd, 2009, 12:36 AM

Hi David.

I already bought ProspectHD (as an upgrade to Aspect).

I'm working with a lot of 5D footage now and wanted to ask if I still need NeoScene?

Thanks!

(working on CS3)

David Newman · March 2nd, 2009, 10:11 AM

Jason,
You don't need Neo Scene, Prospect and NEO HD can be used to convert 5D footage today with a little effect. This will get simpler with the next release which adds direct 5D support to all our products.

Ed Kishel · March 2nd, 2009, 10:29 AM

thanks for the great update, you guys are great about staying ontop of customer issues and questions. Would cineform consider adding an imageflip to Neo Scene for 35mm adapter users, or is that only available in your more advanced products?

Thanks,
Ed

Amish Solanki · March 2nd, 2009, 10:52 AM

Quote:

Originally Posted by Ed Kishel

thanks for the great update, you guys are great about staying ontop of customer issues and questions. Would cineform consider adding an imageflip to Neo Scene for 35mm adapter users, or is that only available in your more advanced products?

Thanks,
Ed

+1 this request ;)

David Newman · March 2nd, 2009, 12:49 PM

If you want image flip, you are not the consumer that Neo Scene is designed for, you need NEO HD.

Ed Kishel · March 2nd, 2009, 02:19 PM

the features (4.2.2 and 10bit) and the video quality (excellent) put Neo around the Prosumer category IMO- but you cant blame a guy for trying :)

March 1st, 2009, 11:00 AM	#17
Julian Frost Major Player Join Date: Apr 2007 Location: California USA Posts: 576	Just aquick update: I removed Nero 7 Ultra... And Neo Scene works perfectly! I reinstalled Nero 7 Ultra and it went back to its old problems (very large files, slow etc). Look like there definitely is a problem with the two co-existing on the same Windows XP installation. Julian Last edited by Julian Frost; March 1st, 2009 at 11:29 AM. Reason: Added reinstallation of Nero info

March 1st, 2009, 05:23 PM	#19
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	This is the lesson, don't use Window Media Player, nothing good comes out of that product. Download and use Media Player Classic. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 1st, 2009, 07:02 PM	#22
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Guillaume, Yes, doesn't make sense, although the fast mode is using wavelet partial res decoding, something AVCHD can't do, so that mode is a lot faster (and doesn't impact the quality of your timeline renders.) Amish, We have nothing against external drives, and we use them all the time, but they can be cause of issues so it worth testing without them if you are having problems. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 2nd, 2009, 10:11 AM	#26
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Jason, You don't need Neo Scene, Prospect and NEO HD can be used to convert 5D footage today with a little effect. This will get simpler with the next release which adds direct 5D support to all our products. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 2nd, 2009, 12:49 PM	#29
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	If you want image flip, you are not the consumer that Neo Scene is designed for, you need NEO HD. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

March 1st, 2009, 01:43 AM	#16
Julian Frost Major Player Join Date: Apr 2007 Location: California USA Posts: 576	Ok, so I've had a chance to look more carefully at my "Messy" system. Guess what? I have Nero 7 Ultra installed on it, not Nero 5 as I thought! It's been a long time since I last updated it, and I didn't think I'd updated it that far. So, Nero 7 seems to be a common issue after all. Julian

March 1st, 2009, 03:40 PM	#18
Guillaume Roques New Boot Join Date: Jan 2009 Location: Issaquah, WA Posts: 19	Thanks David for your answer. I don't think that my PC or any of its component is bottlenecled. Indeed, I can play smoothly the Canon 5D Mk II files (MOV) without any trouble with my laptop (a dual core 2.8 GHz) on my external RAID disk (7200rpm). Moreover the CF AVI files play perfectly well within Movie Maker. I have SUPER C and MediaCoder installed... Do you think tehy can be at the origine of my difficulties? I'm looking forward to testing the CS4 importer! Thanks, Guillaume

March 1st, 2009, 05:47 PM	#20
Guillaume Roques New Boot Join Date: Jan 2009 Location: Issaquah, WA Posts: 19	I tried Media Player Classic and the output was similar and even worst. Then I applied your recommendation and switch from Quality to Fast mode.... The videos play well both on WMP and MPC now... Thanks. What is the difference with Quality mode? Indeed, why am I not able to play CF video in Quality mode where I can play the original MOV file out of the camera without any issues? I thought that CF format was easier to decode than the original H264 format. Guillaume

March 2nd, 2009, 12:36 AM	#25
Jason Magbanua Major Player Join Date: Aug 2005 Location: Manila Posts: 317	Hi David. I already bought ProspectHD (as an upgrade to Aspect). I'm working with a lot of 5D footage now and wanted to ask if I still need NeoScene? Thanks! (working on CS3)

March 2nd, 2009, 10:29 AM	#27
Ed Kishel Regular Crew Join Date: Apr 2008 Location: Phoenix, AZ Posts: 80	thanks for the great update, you guys are great about staying ontop of customer issues and questions. Would cineform consider adding an imageflip to Neo Scene for 35mm adapter users, or is that only available in your more advanced products? Thanks, Ed

March 2nd, 2009, 02:19 PM	#30
Ed Kishel Regular Crew Join Date: Apr 2008 Location: Phoenix, AZ Posts: 80	the features (4.2.2 and 10bit) and the video quality (excellent) put Neo around the Prosumer category IMO- but you cant blame a guy for trying :)