Com Surrogate????
 

I bought a new computer with Vista 64 bit. I installed Vegas 8.0c and 8.1. Neither program will recognize my Cineform files. Plus I get a error message: Com Surrogate has stopped working?

Help!

That is an old Vista bug. It means you need to do a windows update, as you are missing a Mircosoft patch. As for CineForm support, you haven't said what software you have installed.

I have windows Vista Home Premium Edition

64 Bit

Patches and upgrades done.

After a number of re-installs I have 8.0c working. However, in Windows Explorer only about 20% of the thumbnails were created for the Cineform Files. I'm using Microsoft Player. The file do play well. Just very few thumbnails.

I can bring only the audio files into Vegas 8.1. 8.1 will not accept any Cineform Video files.

8.1 doesn't work with most third party AVIs, stick to 8.0c.

What about the thumbnails in Explorer? Only about 20% are opening up?

That points to you PC not being well. Contact support.

Just to throw my $0.02 in, Cineform AVIs will not play in Windows Media Player 11 on Vista 64 Ultimate, having Prospect installed. The Cineform decoder throws an error. I hadn't seen a response on a thread I opened on this, so I'll probably fill out a Cineform trouble ticket this week...

Thanks,
Matt

The latest Windows Media Player 11 plays the Cineform files fine on Vista 64. However, only a small portion of the Cineform Files will create Thumbnails in Vista Explorer File Manager. It creates thumbnails for only about 20% of the files.

Vegas 8.0c seems to work fine in Vista 64, but 8.1 does not. I think 8.1 is "buggy".

I hate dealing with new computers...