Com Surrogate???? at DVinfo.net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

CineForm Software Showcase
Cross platform digital intermediates for independent filmmakers.


Reply
 
Thread Tools Search this Thread
Old April 5th, 2009, 02:12 AM   #1
Major Player
 
Join Date: Mar 2007
Location: Sitka Alaska
Posts: 470
Com Surrogate????

I bought a new computer with Vista 64 bit. I installed Vegas 8.0c and 8.1. Neither program will recognize my Cineform files. Plus I get a error message: Com Surrogate has stopped working?

Help!
David Rice is offline   Reply With Quote
Old April 5th, 2009, 10:42 AM   #2
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
That is an old Vista bug. It means you need to do a windows update, as you are missing a Mircosoft patch. As for CineForm support, you haven't said what software you have installed.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old April 5th, 2009, 11:04 AM   #3
Major Player
 
Join Date: Mar 2007
Location: Sitka Alaska
Posts: 470
I have windows Vista Home Premium Edition

64 Bit

Patches and upgrades done.

After a number of re-installs I have 8.0c working. However, in Windows Explorer only about 20% of the thumbnails were created for the Cineform Files. I'm using Microsoft Player. The file do play well. Just very few thumbnails.

I can bring only the audio files into Vegas 8.1. 8.1 will not accept any Cineform Video files.
David Rice is offline   Reply With Quote
Old April 5th, 2009, 11:08 AM   #4
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
8.1 doesn't work with most third party AVIs, stick to 8.0c.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old April 5th, 2009, 11:47 AM   #5
Major Player
 
Join Date: Mar 2007
Location: Sitka Alaska
Posts: 470
What about the thumbnails in Explorer? Only about 20% are opening up?
David Rice is offline   Reply With Quote
Old April 5th, 2009, 12:09 PM   #6
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
That points to you PC not being well. Contact support.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old April 5th, 2009, 02:17 PM   #7
Major Player
 
Join Date: Jul 2005
Location: Denton, TX
Posts: 334
Just to throw my $0.02 in, Cineform AVIs will not play in Windows Media Player 11 on Vista 64 Ultimate, having Prospect installed. The Cineform decoder throws an error. I hadn't seen a response on a thread I opened on this, so I'll probably fill out a Cineform trouble ticket this week...

Thanks,
Matt
Matt Vanecek is offline   Reply With Quote
Old April 5th, 2009, 02:50 PM   #8
Major Player
 
Join Date: Mar 2007
Location: Sitka Alaska
Posts: 470
The latest Windows Media Player 11 plays the Cineform files fine on Vista 64. However, only a small portion of the Cineform Files will create Thumbnails in Vista Explorer File Manager. It creates thumbnails for only about 20% of the files.

Vegas 8.0c seems to work fine in Vista 64, but 8.1 does not. I think 8.1 is "buggy".

I hate dealing with new computers...
David Rice is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 06:40 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network