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-   -   Prospect HD and Canon HG20 Pulsing colors (https://www.dvinfo.net/forum/cineform-software-showcase/234526-prospect-hd-canon-hg20-pulsing-colors.html)

Mario Jesmanowicz May 2nd, 2009 11:13 PM

Prospect HD and Canon HG20 Pulsing colors
 
I have a problem. When I record with my Canon HG-20 and get m2t files and watch either on TV or PC, they look normal, but when I use HDLink to transform them to AVI (I have ProspectHD) colors are pulsing. You cansee that when there is a lot of color on th screen i.e. filed of grass, then the green just sort of blinks or pulses. At first I thought it was only red color and indoor so I thought maybe it had to do with lights and 60Hz frequency but then I took it outside and the same thing and I realized it only happens after I transfer them with HDLink. I tried HDLink with Automatic and the Interlaced option -same results. Has anyone seen this?

David Newman May 3rd, 2009 09:11 AM

This has not be reported. Support a trouble ticket with support and maybe have a short sample uploaded so you can provide a link. It is also good to review using VirtualDub, to confirm that it is not a graphic card presentation issue.

Mario Jesmanowicz May 3rd, 2009 11:01 AM

I found one more thing which is even stranger now. When I just put 1 files in HDLink, it will transfer to avi correctly (no pulsing) Pulsing only happens when I do more than one. and I always do all the files. There is no way I will do one by one file. I select convert and then find the folder, go inside and select all the files and convert

David Newman May 3rd, 2009 11:04 AM

As it is not a know bug. Please do the VirtualDub test, and contact support.

Mario Jesmanowicz May 3rd, 2009 11:51 AM

what is the virtualdub test? I know what VirtualDub is but not the "test". I also created a support ticket

David Newman May 3rd, 2009 12:09 PM

Use it, see if the colors change as you step between frames.

Mario Jesmanowicz May 3rd, 2009 06:07 PM

Yes Virtualdub does that too. Frame by frame one can see that it happens. Interesting thing is that my dad also has Prospect HD but he is using a lot older version and I tried it on his PC and it was not pulsing there

David Newman May 3rd, 2009 10:04 PM

Support will need the source M2T (maybe) and resulting AVI (you can using VirtualDub in DirectStream mode to copy out a smaller section to make the upload smaller -- non-destructively.)


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