EX1 CFHD/PHD 4/CS4: Corrupt Audio Import at DVinfo.net

Robert Young · May 27th, 2009, 12:20 AM

I've seen at least two other users post this problem, but haven't seen any solution.
On importing HDLink converted (CFHD.avi) EX1 footage (mp4) into CS4/PHD4, the video imports fine, but the audio track is corrupt in an unusual manner. The first 1/4-1/2 sec of the clip audio track simply loops and plays over and over for the duration of the clip.
Non EX1 sourced clips (AVCHD, for example), converted to CFHD.avi, all import & preview normally. This problem only involves EX1 footage (1080 60i HQ) converted to avi with HDLink. Additionally, the original EX1 mp4 footage imports normally to a CS4 EX1/3 sequence.
The EX1 sourced CFHDs play normally in any other player, and have all been used in PHD3/CS3 projects previously without problem.
It's only a problem when importing into PHD4/CS4.
Any ideas??
Intel i7/ Vista 64/ 12GB RAM
Thanks

Anish Sharma · May 27th, 2009, 12:50 AM

i remember having this issue when the cf files werent installed properly. Is everything installed on the c:\ drive or have you installed some adobe stuff on another drive?

Robert Young · May 27th, 2009, 05:15 PM

All apps are installed on the C: drive

May 27th, 2009, 12:20 AM	#1
Robert Young Trustee Join Date: Mar 2005 Location: Coronado Island Posts: 1,472	EX1 CFHD/PHD 4/CS4: Corrupt Audio Import I've seen at least two other users post this problem, but haven't seen any solution. On importing HDLink converted (CFHD.avi) EX1 footage (mp4) into CS4/PHD4, the video imports fine, but the audio track is corrupt in an unusual manner. The first 1/4-1/2 sec of the clip audio track simply loops and plays over and over for the duration of the clip. Non EX1 sourced clips (AVCHD, for example), converted to CFHD.avi, all import & preview normally. This problem only involves EX1 footage (1080 60i HQ) converted to avi with HDLink. Additionally, the original EX1 mp4 footage imports normally to a CS4 EX1/3 sequence. The EX1 sourced CFHDs play normally in any other player, and have all been used in PHD3/CS3 projects previously without problem. It's only a problem when importing into PHD4/CS4. Any ideas?? Intel i7/ Vista 64/ 12GB RAM Thanks __________________ Bob

May 27th, 2009, 05:15 PM	#3
Robert Young Trustee Join Date: Mar 2005 Location: Coronado Island Posts: 1,472	All apps are installed on the C: drive __________________ Bob

May 27th, 2009, 12:50 AM	#2
Anish Sharma Regular Crew Join Date: Aug 2008 Location: NZ Posts: 38	i remember having this issue when the cf files werent installed properly. Is everything installed on the c:\ drive or have you installed some adobe stuff on another drive?