Alternate, more direct Tech support ???
 

Hi,

I was wondering is an alternate tech support existed for Cineform products, aside from opening an online ticket or posting on forum.

I find that opening a ticket is often too slow and not direct enough to solve problem in a timely manner that doesn't make me loose days of work waiting.

I'm willing to pay extra for this quicker service to avoid loosing more money waiting.

Thank you.

I've got quite a few tickets i'm working on right now and getting through all of them as quickly as possible. Sorry for any inconvenience.

No rant intended Jake, just wanted to know if a quicker support existed, via phone or live chat that allow a quicker troubleshooting... Even if that meant paid support.