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-   -   Neoscene+elements 7 -no video (https://www.dvinfo.net/forum/cineform-software-showcase/468178-neoscene-elements-7-no-video.html)

Per Kristensen November 22nd, 2009 09:26 AM
Neoscene+elements 7 -no video
 
When importing neoscene avi's into Premiere Elements 7 i only get audio and no video?!? Playback in MPC or WMP works fine. Any suggestions?

David Newman November 22nd, 2009 10:24 AM
Like the importer component didn't install in Elements. Contact support, they will help you with this. Clip submit a ticket here Support Center

Per Kristensen November 22nd, 2009 11:21 AM
What do you mean? Does the installer detect Elements because I installed Neoscene BEFORE Elements.

David Newman November 22nd, 2009 11:29 AM
You must reinstall NeoScene then (easy, uninstall then reinstall.) Yes it installs a plugin into Elements' folders.

Per Kristensen November 23rd, 2009 02:19 PM
LoL, thanks now it works, thanks!


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