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Old December 30th, 2009, 07:50 PM   #1
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Importing 5D files to Premiere Pro 4.2.1

Hi,

I have converted 5D MOV files to AVI files using a trail version of ProspectHD 4.13 but as soon as I import the AVI files to Premiere it crashes Premier, it gives me the following message;

"Premiere Pro has encountered an error"
"[..\..\Src\Timecode.ccp-995]"

My project is in Pal Mode
and I used the default setting in ProspectHD with Frame Rate Change of 29.97 to 25.0

Any idea what I am doing wrong please?

Cheers
Mitchell
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Old December 30th, 2009, 09:46 PM   #2
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No idea as that works fine here. [..\..\Src\Timecode.ccp-995] is an Adobe error not a CineForm report, not to say we couldn't be causing it somehow, but it is hard for us to know what it means. Contact support (Adobe and CineForm), also upload a short file that does this so support can see if it is clip related for setup related.
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Old December 31st, 2009, 05:03 PM   #3
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Can you please tell me the correct settings for converting 5D MII files for Premiere Pro 4.2.1?

Thanks
Mitchell
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Old December 31st, 2009, 06:09 PM   #4
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So settings should not cause that crash, I don't think is a settings issue. I just select a mode that match resolution and framerate.
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Old January 3rd, 2010, 07:41 PM   #5
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Thank you David, why Premiere and After Effect only crashes when I import files converted using ProspectHD?
Thanks
Mitchell
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Old January 3rd, 2010, 08:15 PM   #6
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You will need to talk to support to find out why. That is not a typical experience.
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Old January 6th, 2010, 03:58 PM   #7
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Same Issue!

I have the same issue, but I have some more data that might be useful.

This all worked under Vista 64 Bit, but I recently upgrade to Windows 7 64 Bit. Same version of Premiere, same version of Cineform. Canon 5D mk ii.

When I use HDLink to convert the file, the file converted has no audio. The video also plays back 2-3 times faster than the original, when played in Windows Media Player.

When I look at the properties of the new AVI file with windows explorer, it shows 0:00 length, 1,576,800kbps, Fame Rate 33333333frames/sec.

So the AVI file is garbage, essentially. I tried dragging it into premiere, but it crashes premiere.

Something is not working with Cineform and Windows 7 64 bit.
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Old January 6th, 2010, 04:05 PM   #8
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Latest version does not help.

Tried 4.1.6, same problem.
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Old January 6th, 2010, 04:06 PM   #9
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Talk to support, these are not common issues. Win-7 64bit and Canon 5D/7D work fine -- I have that my setup for my our projects.
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Old January 6th, 2010, 04:37 PM   #10
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More Information

Installed Prospect HD on a fairly clean XP machine.

I tried converting a Canon 5d MK II MOV file to Cineform compression, but again it failed. It dropped the audio and there is no concept of FPS (It thinks it is 333333333FPS).

I even triend converting an older MOV which I had successfully converted on my old Vista machine. Still Failed.

I am wondering if these machines are missing a codec or something. Usually you get an error if it can't convert it, not what it thinks is a successful conversion, but a screwed up output.

I tried 4.1.2 and 4.1.6 on the XP machine. Same result.

What Am I missing here?
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Old January 6th, 2010, 05:09 PM   #11
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Problem Soved!

Install Quicktime.

Works now.

Why it would convert it but convert it badly is something I'll leave to someone else.
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