endless spinning circle-but no progress
 

I shot 1280x720 29.97p DHVA file in my PAnasonic AG-HMC-150 I'm using a Mac with Premiere Pro CS4.

When I try to run it through NeoScene I get the endless spinning circle but no progress on the bar graph.

I'm pretty lost with this software. Everywhere I read people say it's easy and great, but so far I have had absolutely no success with it. It's almost like I don't have the whole program installed properly or something.

Is it a plug-in accessible through Premiere Pro or is it a stand-alone?
The only choice it gives me is quality, low, med or high.

What is the output format? ProRes LT and ProRes SQ and CF 422 seem to be choices but don't work.

Man, I need help with this! Many thanks to all,

Please submit a trouble ticket here Support Center Something is clearly not correct.