Cineform 4.2.0

Alex Raskin · February 24th, 2010, 04:18 AM

Updated from 4.1.6 to 4.2.0

Result: HDLink no longer converts Canon 7D .MOV and Canon HF100 .MTS video files.

Reverted back to v4.1.6 and all is good again.

Is this a known issue?

I'm on Win XP x64.

David Newman · February 24th, 2010, 10:13 AM

I'm shooting a Canon 7D and using 4.2.1 without issue. Please recheck with the latest download.

Alex Raskin · February 24th, 2010, 10:17 AM

Found 4.2.1-238, will install and report back.

Hope it is not too much Beta-ish :)

Alex Raskin · February 24th, 2010, 10:48 AM

Yes, 4.2.1 seems to work on HDLink C7D to CFHD file conversions..

(4.2.0 definitely did not work for me on my setup, Win XP x64. I spent much time this night trying to uninstall/reinstall, and very consistently it did not work, while 4.1.6 and 4.2.1 both work OK)

Beta 4.2.1 feedback, if you are interested:

First Light:

- Missing LUT error message - is truncated so impossible to see exactly what is missing. I only see the tops of the letters. Seems like you need to add more space for the second line of that message just above the radio buttons with choices of error notifications.

- When using Import file, all is good. But when drag-and-drop, FL complains that the file is already in the project - as if it tries to import it twice on the drop action...

- No sound in FL playback - that normal? I think sometimes sound can be helpful in locating the part of the video you want to color correct...

Thanks.

David Newman · February 24th, 2010, 12:02 PM

First Light has no sound in the PC, we might add that one day, but surprisingly you are the first to mention that.

The GUI issue us likely XP related. The GUI builder tools works great in Vista/7, not so great for XP.

Drag-and-drop is working when drop onto the Clip Library, but you are correctly give a false error when dropped on the playback window.

David Dwyer · February 27th, 2010, 11:12 AM

I have a little problem with HDlink - Once I've clicked the icon it will take over 1 minute to open the program? It lists in in taskmgr but doesnt open it for ages!

Windows 7 Pro x64

David Newman · February 27th, 2010, 11:29 AM

David,

That sounds like a licensing issue, but not anything you have done wrong. Unfortunately we use a third party licensing tool that can get confused occasionally. When you have some downtime, try deactivating as if you were moving the license to another PC, then reactivate that PC. My guess, or talk to support (that would be better.)

David Dwyer · February 27th, 2010, 11:39 AM

David, Cheers I'll give it a go now. I've recently formatted my PC because it was RC and moved to Full Win7 Pro x64. I'm not sure if I was meant to deactivate the product before reinstalling on the same PC?

the location where it saves the txt files doesnt exist -I'm a Neo HD user

David Dwyer · February 27th, 2010, 11:52 AM

Tried that and its still the same - Ive opened a ticket #611-8307334

February 24th, 2010, 04:18 AM	#1
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Cineform 4.2.0 - HDLink issue? Updated from 4.1.6 to 4.2.0 Result: HDLink no longer converts Canon 7D .MOV and Canon HF100 .MTS video files. Reverted back to v4.1.6 and all is good again. Is this a known issue? I'm on Win XP x64.

February 24th, 2010, 10:13 AM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	I'm shooting a Canon 7D and using 4.2.1 without issue. Please recheck with the latest download. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 24th, 2010, 12:02 PM	#5
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	First Light has no sound in the PC, we might add that one day, but surprisingly you are the first to mention that. The GUI issue us likely XP related. The GUI builder tools works great in Vista/7, not so great for XP. Drag-and-drop is working when drop onto the Clip Library, but you are correctly give a false error when dropped on the playback window. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 27th, 2010, 11:29 AM	#7
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	David, That sounds like a licensing issue, but not anything you have done wrong. Unfortunately we use a third party licensing tool that can get confused occasionally. When you have some downtime, try deactivating as if you were moving the license to another PC, then reactivate that PC. My guess, or talk to support (that would be better.) __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

February 27th, 2010, 11:39 AM	#8
David Dwyer Major Player Join Date: Jan 2006 Location: Chester, North West Posts: 565	David, Cheers I'll give it a go now. I've recently formatted my PC because it was RC and moved to Full Win7 Pro x64. I'm not sure if I was meant to deactivate the product before reinstalling on the same PC? the location where it saves the txt files doesnt exist -I'm a Neo HD user Attached Images

February 24th, 2010, 10:17 AM	#3
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Found 4.2.1-238, will install and report back. Hope it is not too much Beta-ish :)

February 24th, 2010, 10:48 AM	#4
Alex Raskin Trustee Join Date: Sep 2003 Posts: 1,435	Yes, 4.2.1 seems to work on HDLink C7D to CFHD file conversions.. (4.2.0 definitely did not work for me on my setup, Win XP x64. I spent much time this night trying to uninstall/reinstall, and very consistently it did not work, while 4.1.6 and 4.2.1 both work OK) Beta 4.2.1 feedback, if you are interested: First Light: - Missing LUT error message - is truncated so impossible to see exactly what is missing. I only see the tops of the letters. Seems like you need to add more space for the second line of that message just above the radio buttons with choices of error notifications. - When using Import file, all is good. But when drag-and-drop, FL complains that the file is already in the project - as if it tries to import it twice on the drop action... - No sound in FL playback - that normal? I think sometimes sound can be helpful in locating the part of the video you want to color correct... Thanks.

February 27th, 2010, 11:12 AM	#6
David Dwyer Major Player Join Date: Jan 2006 Location: Chester, North West Posts: 565	I have a little problem with HDlink - Once I've clicked the icon it will take over 1 minute to open the program? It lists in in taskmgr but doesnt open it for ages! Windows 7 Pro x64

February 27th, 2010, 11:52 AM	#9
David Dwyer Major Player Join Date: Jan 2006 Location: Chester, North West Posts: 565	Tried that and its still the same - Ive opened a ticket #611-8307334

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