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Cross platform digital intermediates for independent filmmakers.


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Old March 9th, 2010, 10:33 AM   #1
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Cineform Key code?

How long does it take to get the activation code from Cineform? I purchased Neoscene from Video guys yesterday and I installed it today. I tried to activate it following the steps prescribed but never got the key code email. When I click submit the screen is not clear if they got the request or not.
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Old March 9th, 2010, 11:58 AM   #2
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Normally about 10 minutes. Check with support to see if they have your activation request. Support Center
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Old March 9th, 2010, 12:03 PM   #3
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It was in the spam folder. Thanks
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Old March 9th, 2010, 12:08 PM   #4
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The activation request was received by our database. You should have been sent the activation key. You may want to check your spam or junk folder.

I will send it to you again from my e-mail address.
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