CS5 Project Manager vs CFHD at DVinfo.net

Marty Baggen · May 18th, 2010, 07:56 AM

CS5 Project Manager encounters an "unknown error" when I attempt to create a new trimmed project containing CFHD files.

Other projects with MXF or other formats do not have any issues.

We encountered this with CS4.

David, should I file a trouble ticket? I thought I would post here first to see of others are having the same problem, or if it is possibly something else.

David Newman · May 18th, 2010, 09:15 AM

Support is overloaded helping all the upgraders, so while this is a support issue, I'll spare them a few minutes. Project trimming should be working, I'll have an engineer look into that.

Marty Baggen · May 18th, 2010, 09:21 AM

Thanks David.

May 18th, 2010, 07:56 AM	#1
Marty Baggen Major Player Join Date: May 2005 Location: monroe, or Posts: 572	CS5 Project Manager vs CFHD CS5 Project Manager encounters an "unknown error" when I attempt to create a new trimmed project containing CFHD files. Other projects with MXF or other formats do not have any issues. We encountered this with CS4. David, should I file a trouble ticket? I thought I would post here first to see of others are having the same problem, or if it is possibly something else.

May 18th, 2010, 09:15 AM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Support is overloaded helping all the upgraders, so while this is a support issue, I'll spare them a few minutes. Project trimming should be working, I'll have an engineer look into that. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

May 18th, 2010, 09:21 AM	#3
Marty Baggen Major Player Join Date: May 2005 Location: monroe, or Posts: 572	Thanks David.