MC5: Imported Cineform avi's come in as two split clips

[Simon Zimmer]

Hello,

I just installed avid media composer 5.

Using AMA to link to the cineform .avi files that I have, the files come in very quickly. However, when I view the clips, the one clip becomes two in one clip. Kinda like a split screen effect. Plays fine just looks wrong.

Any one else having these problems?

And yes I did submit a ticket to cineform.

Simon

[Anish Sharma]

couple of things you can try:

1. reinstall the cineform codec
2. you dont mention the version of cineform you are using but i have heard issues like this also gets fixed with messing around with the 3d eye settings.

iam having a different issue though...my imported clips show as 4x3 aspect ratio when it should be 16x9 and also , playback is not smooth

[Simon Zimmer]

Good point!

I am using Neo4k. I did try reinstalling cineform. Actually, due to some other problems with MC5, I reinstalled my whole computer to get a clean start with MC5. Everything works great now except for the cineform AMA imports.

I guess there are still a few bugs they have to get out. I wrote a support ticket on Saturday.

Later,

Simon

[David Taylor]

Simon, we've seen this here too and are looking into it. I think this is "common" behavior right now. Give us a day or two for more insight....

[Simon Zimmer]

No problem.

Jake told me the same.

Thanks for the quick response.

Otherwise, once it is fixed, Avid is going to be amazing to use!

:)

Simon

[David Taylor]

Hi Simon, we have a new build posted that fixes the MC problem. Please give it a try and confirm that it works as you expect. CineForm Product Downloads

[Simon Zimmer]

Hi David,

Thanks for the message.

Yes, I just updated cineform. The good news is yes the import has fixed the split clip issue however now I am having problems playing back the audio. It is distorted and seems to get stuck in a loop.

If I play the cineform file in windows media player, the audio plays fine.

I do have AC3 filter installed. I even did a fresh convert with HDlink onan AVCHD clip to cineform.

I am using Neo4k with the latest build.

Should I write another support ticket?

I will also see if anyone on the avid forum can help me out.

Thanks,

Simon

[David Taylor]

David Newman says he thinks the audio is probably an Avid problem as CineForm is not processing the audio. You might see what they say on the Avid forum....

[David Newman]

Yes, we have little to nothing to do with audio playback in Avid. Avid is reading the file, QT/Avid is demuxing the file, QT via our codec is decoding the picture, audio is handed off to Avid -- we don't get to touch it (even if we would like.)

[Simon Zimmer]

Hello,

Wow! That was a quick response. Thanks to you both. :)

Okay, I will let Avid know.

Video looks great though.

Thanks for the support!

Simon

[Simon Zimmer]

Originally Posted by David Newman

Yes, we have little to nothing to do with audio playback in Avid. Avid is reading the file, QT/Avid is demuxing the file, QT via our codec is decoding the picture, audio is handed off to Avid -- we don't get to touch it (even if we would like.)

It works now David^2.

Great product!

Thanks,

Simon

[Jason Rosenfeld]

I'm seeing something like this in FCP. It seems like the screen is shifted over about 25% and the part that is cut off spills over to the other side. I just installed NeoHD yesterday (upgraded from Neo Scene) and I believe that I have the latest build. Should I uninstall completely and reinstall (does the upgrade to NeoHD perhaps not install the codec again?)

[David Newman]

That was a failure of the previous version, make sure you have v5.0.4.

[Jason Rosenfeld]

Thanks for the prompt reply. Makes me not feel as bad to be editing on a Friday night. :)

Looks like I have 5.0.8.132

When I check Cineform under system prefs, I see 5.0.8.134

Is the answer to uninstall neoscene and then do a new install of NeoHD?

[David Newman]

That is a Mac version number. The failure was on the PC only, and not related to the Mac. As I haven't heard of any Mac issues in MC5, please file a trouble ticket.