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Old October 25th, 2010, 11:21 PM   #1
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version 5.2.1 issues

just bought the new neo scene 5 (since I have moved to CS5) and am having some issues. I will open a support case, but I thought I would post this incase it's something other CF users have encountered or if there is something I can do.

Camera: HMC-150: avchd files
PC: AMD Phenom X6, Win7 64 (all latest drivers and updates), 8GB ram
HD link is reading from and converting to a dedicated NTFS hard drive
Build 279

1) first, I am getting several Got EC_ERRORABORT notification - 0x80040228 notices from the CF log
2) everytime I run NeoScene, the file "msdia80.dll" gets saved to the drive set to the target directory. I read up on this and found a microsoft doc that said this has to do with Microsoft Visual C++ (which CF installed during the setup)
3) HD link will not remember where I set the target directory to. It keeps using the drive I first set it to after installing. If I try to change it to drive G, it still converts all files to drive H.
4) the online manual is out of date- it does not describe what the "I frames only" function does.

I did try uninstalling and reinstalling Neo Scene but it did not help.
Any ideas?
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Old October 26th, 2010, 01:41 AM   #2
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Some of us are having various problems with the latest CF release.
You can see more in this thread:
New releases for Mac and PC are out.
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Old October 27th, 2010, 06:02 PM   #3
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hooray- they were able to repoduce the error :) For now I have to edit raw avchd :(

Re- the target directory issue, this was user error. I forgot to check the box marked "use target directory". Once checked it will save the CF avi files wherever you want. If not checked, I guess it saves to your default capture directory (the once chosen during the install). I found that one on my own.
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Old October 28th, 2010, 05:55 AM   #4
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I get those EC_ERRORABORT notification - 0x80040228 all the time.

I have tried support, but no result.

If it was'nt for Firstlight, I think I would give up!

Gil
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Old October 28th, 2010, 11:07 AM   #5
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As there a now hundred of camera models, we can not guess what the error means without know more about the source -- that is why you should always file a trouble ticket. The error is not a CineForm message but a report from Windows DirectShow. A quick seach on 0x80040228 seems to be audio related. Look at you AC3 filter settings or your in-camera options:

Got EC_ERRORABORT notifcation - 0x80040228
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Old October 28th, 2010, 11:11 AM   #6
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I-frame means all you frame a stored separately -- that is best for some NLEs (Vegas in particular.) However you can a save a little with it off. Either way is fully compatible with all tools, and quality is equivalent. We need to offer the setting as 3D is I-frame only.
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