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Old December 18th, 2010, 08:18 PM   #1
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Neo4k on two machines?

I purchased Prospect4K some time ago. I was "upgraded" to Neo4K. I was told that you would be allowed to activate the software, and run it on two different machines (as long as the machines' operating systems were the same platform). So far I seem to be getting the run-around. I have turned in a trouble ticket but so far haven't heard anything. I am interested in hearing what experiences others have had.
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Old December 19th, 2010, 09:31 AM   #2
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It took about 2 hours for Jake to authorize the second system for me. Be patient, they will get it done.
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Old December 19th, 2010, 03:37 PM   #3
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Neo4k on two machines

Thanks, this is encouraging.
Steve
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Old December 20th, 2010, 09:15 PM   #4
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Neo4k on two machines

This morning Jake Segraves of Cineform Support emailed me and provided the activation key. I want to thank Jake and the others at Cineform Support. Well done. Thanks again. Steve
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