Neo upgrade info: a modest suggestion for your website at DVinfo.net

Graham Hickling · June 5th, 2011, 09:15 AM

It might save folk some time if the following information appeared on Cineform's website, rather than coming in the email that arrives after one (finally) figures out which upgrade to request. Just saying ...

ATTENTION: NeoHD and Neo4K have merged! The two products are now simply called NEO.

Existing NeoHD version 5 users can use their existing Serial numbers starting with 'NHW50'.

Existing Neo4K version 5 users will need to request new serial numbers from support@cineform.com.

Oh, and the handy dandy "Upgrade Policy" link in your Neo page http://techblog.cineform.com/?p=2885 .... well that just leads to a blank page.

Jake Segraves · June 6th, 2011, 02:39 PM

I removed the link from the Neo page... it was pointing to outdated information. Thanks for pointing it out.

June 5th, 2011, 09:15 AM	#1
Graham Hickling Trustee Join Date: May 2004 Location: Knoxville, Tennessee Posts: 1,669	Neo upgrade info: a modest suggestion for your website It might save folk some time if the following information appeared on Cineform's website, rather than coming in the email that arrives after one (finally) figures out which upgrade to request. Just saying ... ATTENTION: NeoHD and Neo4K have merged! The two products are now simply called NEO. Existing NeoHD version 5 users can use their existing Serial numbers starting with 'NHW50'. Existing Neo4K version 5 users will need to request new serial numbers from support@cineform.com. Oh, and the handy dandy "Upgrade Policy" link in your Neo page http://techblog.cineform.com/?p=2885 .... well that just leads to a blank page.

June 6th, 2011, 02:39 PM	#2
Jake Segraves Sponsor: CineForm Join Date: Apr 2006 Location: Carlsbad, CA Posts: 153	Re: Neo upgrade info: a modest suggestion for your website I removed the link from the Neo page... it was pointing to outdated information. Thanks for pointing it out.