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Cross platform digital intermediates for independent filmmakers.


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Old April 28th, 2012, 12:13 PM   #1
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Join Date: Jan 2007
Location: Toronto, Canada
Posts: 279
URGENT Help with Activation

HI There,

I have formatted my PC and now I can't activate my Neoscene on my PC. Please help me as what I need to do to activate the key.

Thanks
Matthew
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Old April 28th, 2012, 12:29 PM   #2
Sponsor: CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,074
Re: URGENT Help with Activation

Likely needed to deactive you NeoScene license before reformatting, as that would have given you a new key for the next activation. Your old key will not work as the reformatted system looks like difference system to the licensing engine. Support will be able to help you on this -- email support@cineform.com. The NeoScene 15-day trial should get you through the weekend.
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