Neo HDV crashes. "The parameter is incorrect" keeps popping up. at DVinfo.net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

CineForm Software Showcase
Cross platform digital intermediates for independent filmmakers.


Reply
 
Thread Tools Search this Thread
Old June 18th, 2007, 03:15 AM   #1
Regular Crew
 
Join Date: Sep 2006
Location: San Jose, Costa Rica
Posts: 39
Neo HDV crashes. "The parameter is incorrect" keeps popping up.

I downloaded Neo HDV trail and I am very interested in buying it. The problem is that, a pop up window with the message "The parameter is incorrect" appears randomly. Sometimes I just click ok and the capture keeps on without any problem, but sometimes it crashes and Neo justs down.
Any ideas or similar problems?
Daniel Moreno is offline   Reply With Quote
Old June 18th, 2007, 10:10 AM   #2
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
Normally there is more information is an error message if it is coming from CineForm, often with cryptic line number and ten character error codes -- while not very user friendly, they are very helpful to CineForm. I you have more information please follow up, but I've never heard of that message, nor does that string exist in our code base. Try an uninstall then a re-install, just in case. Your are also welcome to file a trouble ticket at cineform.com/support.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply With Quote
Old June 18th, 2007, 06:43 PM   #3
Regular Crew
 
Join Date: Sep 2006
Location: San Jose, Costa Rica
Posts: 39
I reinstalled and the exact error keeps popping up from time to time.
But now another error is ocurring, this is what the log says:
Error (0x3)during conversion (hr = 080070070). Resuming

It keeps on resuming and resuming without capturing anything

Thanks for the reply
Daniel Moreno is offline   Reply With Quote
Old June 18th, 2007, 06:56 PM   #4
CTO, CineForm Inc.
 
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,090
Again there are no lines numbers in the error, nor is that error number in any of our docs. Please file a trouble ticket with cineform.com/support. Note: googling "80070070" says you are running out of disk space -- that might be it.
__________________
David Newman -- web: www.gopro.com
blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman
David Newman is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > CineForm Software Showcase

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 02:17 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network