Chopped time-laps
 

I've been making a Time-laps for a couple of hours.
I found that the NANO have chopped the clip (QT) in 731 MB (28") files.
I guess that this is already known by CD and will be fixed.
What I really don't like is to lose the Battery charge control when recording.
Cheers,
Rafael

Dear Rafael,

Yes, we made a miscalculation on file sizes, this will be corrected in the next release.

By "Battery Charge Control", do you mean that you can not see the Battery Voltage while in timelapse mode?

Timelapse File Size
 

Hi Dan:
You wrote: "Yes, we made a miscalculation on file sizes, this will be corrected in the next release."

.......Good !

Time Lapse File Size
 

Hi Rafael-
OK, so we discussed the time lapse file size question. Our original intention was to reduce the file size to minimize the possibility of lost footage if the battery should die in the the middle of the record session. We now realize that given our preferred bit-rate of 220Mbps and using 1 frame per second time-interval, that the 731 MB file size is just too restrictive (731 MB translates into 12 minutes of actual time-lapse recording time).

So, on the next firmware release we will increase the default file size to 3.5GB and allow users to modify the actual file size from 100% to 2% of this default. So, for 1 frame per second recording, then 100% file size should be fine, but for 1 frame per minute, I would drop the file size down to 2%.

We have also added a record duration option to the next firmware. So, if you know that your battery will power the camera and nano for 3 hours, then you can set the duration to 2.5 hours, set up the time-lapse and walk away. After 2.5 hours (of real-time) the nanoFlash will automatically close the current file and go to idle mode.

Since the nanoFlash will likely operate at a lower DC voltage than your camera, we highly recommend that everyone use one battery to power the nano and your camera. As the battery discharges, the camera will stop functioning and the HD-SDI output will stop. The nanoFlash, which operates down to 6.25V, will sense th loss of the HD-SDI and close the last file automatically, thus preventing loss of footage.

Best-

Hi Mike,
What I meant was that when you are recording Time-lapse you can not monitor the remaining battery.
Best,
rafael

Hi Rafael-
Sorry I missed this point. We are revamping the menus on the nanoFlash during the month of Nov. We are adding a new status screen which will constanly display the battery voltage, time, date, file-format, time-code, etc.

Best-

....Hi Mike: This is precisely what I have been asking for with the XDR. I understand you use the same programming code with the Nano as you do with the XDR, so will this revision also make it to the XDR ?

.....This is a fantastic idea ! Really good Mike ! Again, will us XDR owners see these same revisions in a firmware update ?

Have Not Forgotten our XDR users
 

Hi Mark-
These enhancements to the Time-Lapse will be in the next XDR release. We update and test the code for both products simultaneously.

Cheers-

A Note of Appreciation
 

Hi Mike & Dan:
I wanted to take this opportunity and thank you guys once again for your patience and willingness to listen to our feedback and suggestions on how to improve the XDR and Nano SSDR's. I can tell you I dealt with a major company today who really was not interested in customer feedback and user feature requests and it was like trying to communicate with a wall.

You guys on the other hand actually listen and respond on a daily basis. I'm stating for the record this practice is almost unheard of in our industry.

Sincerely,

Mark Job

Hi Mark I agree with you the team at CD have set a very high standard in customer service and satisfaction which is the best in the this business. I really can not see how any other company can off a better service.

" Well Done Guys"