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Old October 28th, 2009, 08:31 AM   #1
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Chopped time-laps

I've been making a Time-laps for a couple of hours.
I found that the NANO have chopped the clip (QT) in 731 MB (28") files.
I guess that this is already known by CD and will be fixed.
What I really don't like is to lose the Battery charge control when recording.
Cheers,
Rafael
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Old October 28th, 2009, 08:41 AM   #2
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Dear Rafael,

Yes, we made a miscalculation on file sizes, this will be corrected in the next release.

By "Battery Charge Control", do you mean that you can not see the Battery Voltage while in timelapse mode?
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Old October 28th, 2009, 10:12 AM   #3
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Timelapse File Size

Hi Dan:
You wrote: "Yes, we made a miscalculation on file sizes, this will be corrected in the next release."

.......Good !
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Old October 28th, 2009, 10:26 AM   #4
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Time Lapse File Size

Hi Rafael-
OK, so we discussed the time lapse file size question. Our original intention was to reduce the file size to minimize the possibility of lost footage if the battery should die in the the middle of the record session. We now realize that given our preferred bit-rate of 220Mbps and using 1 frame per second time-interval, that the 731 MB file size is just too restrictive (731 MB translates into 12 minutes of actual time-lapse recording time).

So, on the next firmware release we will increase the default file size to 3.5GB and allow users to modify the actual file size from 100% to 2% of this default. So, for 1 frame per second recording, then 100% file size should be fine, but for 1 frame per minute, I would drop the file size down to 2%.

We have also added a record duration option to the next firmware. So, if you know that your battery will power the camera and nano for 3 hours, then you can set the duration to 2.5 hours, set up the time-lapse and walk away. After 2.5 hours (of real-time) the nanoFlash will automatically close the current file and go to idle mode.

Since the nanoFlash will likely operate at a lower DC voltage than your camera, we highly recommend that everyone use one battery to power the nano and your camera. As the battery discharges, the camera will stop functioning and the HD-SDI output will stop. The nanoFlash, which operates down to 6.25V, will sense th loss of the HD-SDI and close the last file automatically, thus preventing loss of footage.

Best-
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Old October 28th, 2009, 01:23 PM   #5
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Hi Mike,
What I meant was that when you are recording Time-lapse you can not monitor the remaining battery.
Best,
rafael
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Old October 28th, 2009, 01:40 PM   #6
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Quote:
Originally Posted by Rafael Amador View Post
Hi Mike,
What I meant was that when you are recording Time-lapse you can not monitor the remaining battery.
Best,
rafael
Hi Rafael-
Sorry I missed this point. We are revamping the menus on the nanoFlash during the month of Nov. We are adding a new status screen which will constanly display the battery voltage, time, date, file-format, time-code, etc.

Best-
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Old October 28th, 2009, 03:50 PM   #7
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Quote:
Originally Posted by Mike Schell View Post
Hi Rafael-
OK, so we discussed the time lapse file size question. So, on the next firmware release we will increase the default file size to 3.5GB and allow users to modify the actual file size from 100% to 2% of this default.
....Hi Mike: This is precisely what I have been asking for with the XDR. I understand you use the same programming code with the Nano as you do with the XDR, so will this revision also make it to the XDR ?

Quote:
Originally Posted by Mike Schell View Post
We have also added a record duration option to the next firmware. So, if you know that your battery will power the camera and nano for 3 hours, then you can set the duration to 2.5 hours, set up the time-lapse and walk away. After 2.5 hours (of real-time) the nanoFlash will automatically close the current file and go to idle mode.
.....This is a fantastic idea ! Really good Mike ! Again, will us XDR owners see these same revisions in a firmware update ?

Quote:
Originally Posted by Mike Schell View Post
Best-
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Old October 28th, 2009, 04:50 PM   #8
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Have Not Forgotten our XDR users

Hi Mark-
These enhancements to the Time-Lapse will be in the next XDR release. We update and test the code for both products simultaneously.

Cheers-
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Old October 28th, 2009, 10:31 PM   #9
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A Note of Appreciation

Hi Mike & Dan:
I wanted to take this opportunity and thank you guys once again for your patience and willingness to listen to our feedback and suggestions on how to improve the XDR and Nano SSDR's. I can tell you I dealt with a major company today who really was not interested in customer feedback and user feature requests and it was like trying to communicate with a wall.

You guys on the other hand actually listen and respond on a daily basis. I'm stating for the record this practice is almost unheard of in our industry.

Sincerely,

Mark Job
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Old October 28th, 2009, 10:49 PM   #10
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Hi Mark I agree with you the team at CD have set a very high standard in customer service and satisfaction which is the best in the this business. I really can not see how any other company can off a better service.

" Well Done Guys"
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