Main Concept at DVinfo.net

Go Back   DV Info Net > The Tools of DV and HD Production > External Video Recording Solutions > Convergent Design Odyssey

Convergent Design Odyssey
...and other Convergent Design products.


Reply
 
Thread Tools Search this Thread
Old February 22nd, 2010, 03:59 PM   #1
Regular Crew
 
Join Date: Sep 2007
Location: Bee Cave, Texas
Posts: 151
Main Concept

I had the very unfortunate experience today of spending
from 7 AM until 1:15 PM attempting to take advantage of
the supposed special $200 offer of Main Concept (MC),
and after their download button kept asking for information
about my "server" and leading me to conduct hours of
Internet research to find out what in the world they
were requesting, and then entering what I thought was
the correct POP3 info, the result totally corrupted my
Boxx E-mail function for their page (and that for Convergent Design, in a
subsequent E-mail I attempted to write to CD), and I finally
quit in utter disgust and paid their regular price of $359.

Never have I had an experience like this - unfortunately,
I may have to deal with them again when they do some
updates. I did not attempt to contact them in view of
their awesome customer disservce.

What a shame that a fine Company such as Convergent Design requires
the Main Concept program in order to function with Premiere.
William Urschel is offline   Reply With Quote
Old February 22nd, 2010, 05:48 PM   #2
Inner Circle
 
Join Date: Dec 2002
Location: Augusta Georgia
Posts: 5,413
Dear William,

I am very sorry that you had a bad experience.

But, I would like to set the record straight.

Adobe CS3 and CS4 do not support Sony XDCam 4:2:2 50 Mbps Constant Bit Rate codec.

Thus, they do not support the Sony PDW-700 or PDW-F800 cameras.

Thus, they do not support our high quality options.

They do support XDCam EX or 4:2:0 35 Mbps.

All of this will change with CS5.


But, for the time being, MainConcept has provided a very nice solution, and we have worked out a deal where you get their $359 codec for $199.

I know in frustration that you paid full price.

If you send me an email, I will contact MainConcept for you in an attempt to get you a refund of the difference. I will need your nanoFlash serial number.
__________________
Dan Keaton
Augusta Georgia

Last edited by Dan Keaton; February 23rd, 2010 at 08:50 AM.
Dan Keaton is offline   Reply With Quote
Old February 23rd, 2010, 12:02 PM   #3
Major Player
 
Join Date: Jul 2005
Posts: 562
Has anyone mentioned lately that Dan is, in fact, "The Man?"
Bill Ward is offline   Reply With Quote
Old February 23rd, 2010, 12:59 PM   #4
Inner Circle
 
Join Date: Dec 2002
Location: Augusta Georgia
Posts: 5,413
Dear Bill,

Thank you very much.

We contacted MainConcept, they understood the situation, offered William a full refund (which takes a while due to the credit card companies).

William was also provided with the direct link to purchase the MainConcept Adobe Plug-In, at the discounted price.
__________________
Dan Keaton
Augusta Georgia
Dan Keaton is offline   Reply With Quote
Old February 26th, 2010, 08:15 AM   #5
Regular Crew
 
Join Date: Sep 2007
Location: Bee Cave, Texas
Posts: 151
Thanks to the unbelievably timely ad helpful response from and action by Dan and the folks at MainConcept, I now have the plug-in on Adobe Premiere CS4, paid for at the lower price!
William Urschel is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > The Tools of DV and HD Production > External Video Recording Solutions > Convergent Design Odyssey

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 06:48 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network