AfterEffects 7 Crashes on Startup

Scott Anderson · August 10th, 2006, 02:19 PM

I have a 20" Intel iMac with 1.5GB RAM. Unlike others I have read about, the install and activation seemed to go fine. Unfortunately, each time I launch AE7, the splash screen gets to the part where it reads "Initializing User Interface", then -poof- total crash: "The Application Adobe AfterEffects has unexpectedly quit".

I've tried all the troubleshooting steps I could find: trashing/renaming the OpenGL plugin, starting in safe boot, repairing drive permissions, trashing the AE preference files, launching the app under another user account. So far, nothing has worked. Adobe is maddeningly vague about the issue. According to them, AE7 "should run" under Rosetta, albeit with a performance hit. The Adobe generic help document finally ends with a suggestion to reinstall the OS, but I'm not prepared for such a drastic step.

I've read message boards where folks claim to be running AE7 on Intel Macs. Has anyone here done it? And if so, what did you do to get it running?

Rob Moreno · August 10th, 2006, 10:55 PM

I had a similar problem with After Effects 6.5. It turns out it the source of the crash was a 3rd party plug-in in my Quicktime components folder. I guess the plug-in wasn't capable of running under Rosetta. Removing it from the Quicktime folder in HD --> Library -> Quicktime solved the problem. Hope this helps.

Riley Harmon · August 24th, 2006, 08:34 AM

you could always run bootcamp and run a windows version of after effects, not that it would be a pleasant experience on windows, it would be faster, :-)

Dale Bradshaw · October 2nd, 2006, 01:08 PM

Hi,

I've run into this problem and posted the fix that worked for me here.

http://www.creative-workflow-hacks.c...interface-fix/

Hope it helps,

Dale

August 10th, 2006, 02:19 PM	#1
Scott Anderson Major Player Join Date: May 2003 Location: Phoenix, AZ Posts: 327	AfterEffects 7 Crashes on Startup - Intel iMac I have a 20" Intel iMac with 1.5GB RAM. Unlike others I have read about, the install and activation seemed to go fine. Unfortunately, each time I launch AE7, the splash screen gets to the part where it reads "Initializing User Interface", then -poof- total crash: "The Application Adobe AfterEffects has unexpectedly quit". I've tried all the troubleshooting steps I could find: trashing/renaming the OpenGL plugin, starting in safe boot, repairing drive permissions, trashing the AE preference files, launching the app under another user account. So far, nothing has worked. Adobe is maddeningly vague about the issue. According to them, AE7 "should run" under Rosetta, albeit with a performance hit. The Adobe generic help document finally ends with a suggestion to reinstall the OS, but I'm not prepared for such a drastic step. I've read message boards where folks claim to be running AE7 on Intel Macs. Has anyone here done it? And if so, what did you do to get it running?

August 10th, 2006, 10:55 PM	#2
Rob Moreno Regular Crew Join Date: Jul 2002 Location: Tokyo Posts: 102	I had a similar problem with After Effects 6.5. It turns out it the source of the crash was a 3rd party plug-in in my Quicktime components folder. I guess the plug-in wasn't capable of running under Rosetta. Removing it from the Quicktime folder in HD --> Library -> Quicktime solved the problem. Hope this helps. __________________ Media Kobo Japan

August 24th, 2006, 08:34 AM	#3
Riley Harmon Major Player Join Date: Jul 2003 Location: Oklahoma Posts: 424	you could always run bootcamp and run a windows version of after effects, not that it would be a pleasant experience on windows, it would be faster, :-)

October 2nd, 2006, 01:08 PM	#4
Dale Bradshaw Tourist Join Date: Oct 2006 Location: Atlanta Posts: 1	Hi, I've run into this problem and posted the fix that worked for me here. http://www.creative-workflow-hacks.c...interface-fix/ Hope it helps, Dale