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Old September 7th, 2006, 10:48 PM   #16
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Join Date: Jun 2003
Location: Golden, CO
Posts: 681
Originally Posted by Sharyn Ferrick
Hey Jeff

Don't just email Jobs, send a certified return receipt requested letter, outline exactly the situation, and how competition handles it. It will get handled by an admin and you would be surprised what can be done, squeaky wheel gets taken careof, the trick is not to give up and to escalate.


Hehe... I suppose if I worked at it long and hard enough, I'd get what I wanted out of them. But I've got to move on at some point. And as I said in a previous post, I did make money with the software. The software is just a tool and in the grand scheme of things, the extra that I paid compared to what I would have paid had I just waited another day or two to order it, is just a minor annoyance. It's frustrating and I like to gripe about it and the policies of these large companies, but in the end, if I were to really go after Apple to get back that extra money I paid, I would spend even more of my time, resources (er... money) in the process.
- Jeff Kilgroe
- Applied Visual Technologies | DarkScience
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Old September 7th, 2006, 11:46 PM   #17
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Location: Welland ON
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if anyone cares the 24 inch model has firewire 800, seems odd they don't even have that on the 15 inch MBP's
"We've done the impossible, and that makes us mighty."
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