DVD audio playback issue at DVinfo.net
DV Info Net

Go Back   DV Info Net > Cross-Platform Post Production Solutions > Distribution Center > DVD Authoring

Reply
 
Thread Tools Search this Thread
Old September 7th, 2010, 10:11 AM   #1
Major Player
 
Join Date: Nov 2005
Location: New Jersey
Posts: 475
DVD audio playback issue

I've been using, for better or worse, Adobe Encore 2.0. I just produced a DVD for a client agency, checked the DVD on a player and it was fine, all links etc worked. Well, they want to play it on a computer and are having issues with it stopping, etc. I took the master disc and on the computer here the video is fine but the audio plays but has a stuttering distortion. Burned a new disc, same thing. It plays perfectly fine in a DVD player. Pulled two older DVDs I created here and played it on the PC and same audio issue.



Any ideas?
Bill Mecca is offline   Reply With Quote
Old September 7th, 2010, 10:55 AM   #2
Inner Circle
 
Join Date: Sep 2003
Location: Portland, Oregon
Posts: 3,420
That's very odd - usually, pc playback is going to be more forgiving than a hardware dvd player, not less!

Well, this is going to come down to one of two things, I think - either it's an issue with the DVD media you're using, or with Encore.

So, what recordable DVDs are you using? Were they all the same across the various disks you've tried? Perhaps it's time to try something else if they all were burned on the same media.

Encore 2.0; I've not used it, but, is it fully updated, with all patches applied? The DVD-Video spec hasn't changed, it seems like even an older version should be fully compatible with the spec. Is this an AC3 audio track, or MPEG-2 audio? Is the audio encode happening in Encore, or ???

I guess one more possibility would be a burner driver problem - are you fully up-to-date with the driver for your DVD burner?

PS: It could be that your client is experiencing a totally different problem - maybe one bad burn!
__________________
30 years of pro media production. Vegas user since 1.0. Webcaster since 1997. Freelancer since 2000. College instructor since 2001.
Seth Bloombaum is offline   Reply With Quote
Old September 7th, 2010, 12:12 PM   #3
Major Player
 
Join Date: Nov 2005
Location: New Jersey
Posts: 475
I think now the two are separate issues. I've taken a purchased DVD and put it in the burner and same audio issue. Took them to a differnet PC and they play fine.

Thinking it's this system, either the burner, or IT pushed out some updates (which they never tell you about) and that mucked something up. Have to wait until the main IT guy at this location is back to see if he knows anything.

I edit on an Avid system, use Squeeze, burn the files to disc and then bring to this machine to do the DVD authoring. I was going to try AvidDVD by sonic, but I never activated it when I got the system last year and now Roxio owns Sonic and the links to get the activation codes don't work.

At least I know the issues they had are not related to my issue and the DVD plays fine on a DVD player and on at least one PC, not the one that created it.
Bill Mecca is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

B&H Photo Video
(866) 521-7381
New York, NY USA

Scan Computers Int. Ltd.
+44 0871-472-4747
Bolton, Lancashire UK


DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Cross-Platform Post Production Solutions > Distribution Center > DVD Authoring

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



All times are GMT -6. The time now is 04:55 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network