Help! Cleaner problem
Anyone know why this would start happening?
I used the same output files that I've compressed through Cleaner several times before...all with clean results. I only went in and changed the final output size...and then this started happening and won't stop. No matter what changes I make, every compressed file is garbled. |
I don't really know. Have you used Cleaner since updating to OS 10.3? Just a wild idea that may have no merit.
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Addendum
I found this in the Discreet Cleaner 6 knowledgebase. Don't know if it's related.
Quote:
Quote:
Perhaps it's time for Ze Compressor? |
Ken,
Yep...was using it yesterday with no problems. Used the same preset even. |
Guess what? You're right.
I just realized that, by mistake, I've been using the default compression setting rather than the special Sorenson 3 preset I'd made. That's why they were all working, but today when I tried again with Sorenson 3, it didn't. The default is Sorenson...and it looks fine. Thanks, Ken! |
I have that problem all da time. I've posted about it here before I think. What you are doing is cropping and then changing the apsect of the file, right? Right? I knew it! It works fine in OS9. Also if your original file is some other codec other than DV that seems to help. I can't even launch my Cleaner in 10.3.3. The same exact application still works great in OS9. I tried uninstalling it with the Cleaner installer and then reinstalling and it made zero difference. It asks for my administrator password each time and then claims it's wrong. So be careful before you upgrade to 10.3.3 John. |
Ted and I discussed this three or four months ago. Cleaner has some known issues with Sorenson, and Compressor.
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