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Old June 7th, 2004, 01:24 PM   #16
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Outdated QuickTime MPEG-2 Component

Louis,

It sounds like you have an outdated QuickTime MPEG-2 Component.

Apple had an issue with the earlier version...it expired. Very strange.

You can download the latest version for QuickTime 6.5

Take a look at this post:

http://lumierehd.com/forums/showthread.php?t=3

Make sure you reboot your system after reinstalling the new component.
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Old July 30th, 2004, 12:59 PM   #17
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MPEG-2 Playback Component Update for QT 6.5

The most common issue with HDV Mac users is an outdated version of the MPEG-2 Playback Component for QuickTime.

You can test the component by opening a demultiplexed .m2v file in QuickTime. If you get an error, you most likely need to update the component.

If you own Final Cut Pro 4+ or DVD Studio Pro 2+ you can update the component for free on the Apple website:

[url]http://www.apple.com/quicktime/products/mpeg2playback/update/[url/]
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Old July 31st, 2004, 10:50 AM   #18
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I purchased Lumiere HD a few days ago and installed it on my desktop PowerMac and activated it from there. I have since decided I would rather run the software on my PowerBook. How do I deactivate/uninstall it from my PowerMac so that I can install/activate it on my PowerBook? The documentation does not cover this at all.
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Old July 31st, 2004, 11:49 AM   #19
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Bob,

I sent you an email.

Frederic
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Old August 3rd, 2004, 06:28 AM   #20
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Louis,

Was your issue resolved?
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Old August 3rd, 2004, 08:39 PM   #21
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Thanks for your inquiry Frederic. My issue was resolved as I had bought a version of Final Cut Pro 4 that could not be upgraded to 4.1. You cannot import XML files with FCP 4. I later bought a version of FCP 4.1 and also upgraded my Quicktime MPEG-2. The only problem that I have had is when I download long clips I have an audio drift problem but I am editing a narrative film so it really is not that much of a problem as I now break up my clips. The quicktime training videos you have on the site has been a huge help with any problems I run into. Lumiere is a great product. I am looking forward to the latest release of Lumiere.
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Old August 11th, 2004, 09:34 PM   #22
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Louis, the latest release 1.1.3 will improve audio synching issues on long clips.
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Old August 24th, 2004, 03:43 PM   #23
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Louis,

There is a bug with Apple's QT MPEG2 Component where it misrepresents 29.97 fps clips to FCP as 30 fps clips.

Therefore, even with the new version of Lumiere HD, which will be out within days now, you will loose 1 frame every 1003 frames. There are work arounds but they aren't pretty.

Apple is now aware of the issue and we should see an updated component hopefully soon.

Frederic
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Old September 1st, 2004, 07:01 PM   #24
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Frederic,

I'm totally bummed. I captured tons of footage, and followed everything exactly the way I should have...yet, I have audio/video sync problems after about 30-60 seconds of video!

I am using Sony Excellence tapes, and I converted to DVCPro HD codec. This stinks because I've been just started getting PAID for using the HD10u for shoots!!

The sync issue could kill me...it's performances, interviews and lots of lips moving! Argh!

Murph
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Old September 2nd, 2004, 10:38 AM   #25
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Murph,

Based on the MPEG-2 QT Component bug, you will loose 1 frame every 1003 frames.

Now, you could do a few things:

- You could drop the clips on a 30 fps sequence but you will have a duplicated frame every 1003 frames (or in that neighborhood). But this can help bring the whole thing back in sync.

- You can also razor cut the clips and resync every so often

- Finally, we have a beta currently in QA and you could use this but it will require re-demuxing.

Frederic
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Old September 2nd, 2004, 02:10 PM   #26
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Frederic, I'm totally game on the Beta!! I've got 4 hours of video to capture, and obviously don't want "sync Hell" when preparing for editing.

Can you email me the beta info? Thank you!

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