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Old July 3rd, 2004, 06:32 AM   #1
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my mac screen is frozen..help

Hey world-My Mac (g4) screen is frozen and won't let me click on anything. I tried to replug everything back in and i even replaced the battery inside. I need a little help..(sorry for the techy question)
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Old July 3rd, 2004, 07:27 AM   #2
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In more detail can you describe the problem. By screen frozen, do you mean your mouse courser doesn't move or the mouse moves but none of the operations work?
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Old July 3rd, 2004, 10:43 AM   #3
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my cursor is moving but my operations dont work--I try to click on the programs but it doesnt work.
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Old July 3rd, 2004, 10:52 AM   #4
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What Mac, what OS?
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Old July 3rd, 2004, 12:05 PM   #5
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power mac 64 os9
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Old July 3rd, 2004, 12:52 PM   #6
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Have you rebuilt your desktop, and zapped the p-ram?
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Old July 4th, 2004, 06:58 AM   #7
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No I haven't--I haven't toyed around with much on this Mac yet.
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Old July 4th, 2004, 03:20 PM   #8
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I would try zapping the P-RAM first. Hold down the Apple Key, Option key and the P and R keys at start up. Hold the keys down until you've heard the startup chime 4 times. Some of your control panels may me reset, such as date, time and location. Then rebuild the desktop. Restart the computer, this time only hold down the Apple Key and the Option Key at startup. A window will appear that asks if you want to rebuild the desktop, answer yes and you should be good to go.
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Old July 7th, 2004, 11:49 AM   #9
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im gonna

Im going to try this when I get home form work-I'll post a reply to let you know if this worked--thanx 4 ur advice
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