FS-4 does not boot... at DVinfo.net

Go Back   DV Info Net > The Tools of DV and HD Production > External Video Recording Solutions > Focus Enhancements FireStore

Focus Enhancements FireStore
Specifically for the FireStore DV Direct-To-Edit Disk Recording Solutions.


Reply
 
Thread Tools Search this Thread
Old November 29th, 2008, 09:21 AM   #1
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
FS-4 does not boot...

Hello,

My Focus Firestore FS-4, which I bought second hand recently, doesn't boot. I bought it with a flat battery and with the information that it's harddisk was updated. I think it used to be a 40GB. The FS-4 came without the AC adapter (I've ordered one now), so I charge it with my Mac G5 through FireWire.
After opening the FS-4 (removing some screws), an Apple MERCA 655-1222A harddisk (100GB and manufactured by Seagate) was found.

The problem is this; when I power up the FS-4, a blue (blank) screen is shown. It never comes any further (no messages). I've had the harddisk tested at a computershop, and it worked fine. The harddisk has been formatted (just in case) in the FAT32 system. But it didn't help, it just does not boot...
The FS-4 also doesn't want to shut off!..I have to remove the battery or the FireWire cable...

I have tried a Factory Reset (which I found in another thread here), it didn't help.

Is anyone familiair with this problem or does anyone have a hint or clue?

Thanks in advance!

Rob
Rob Bruijgoms is offline   Reply With Quote
Old November 29th, 2008, 12:46 PM   #2
Regular Crew
 
Join Date: Jan 2008
Location: Oklahoma City
Posts: 99
Rob, did it ever work since you have had it?
__________________
Canon XHA1, Canon T2i, FinalCut 3 , MacBook Pro 2.4Gz, FireStore FSC-60, DP1X Monitor
Rob Cook is offline   Reply With Quote
Old November 29th, 2008, 12:53 PM   #3
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
Hi Rob,

No, it never did. It arrived this Tuesday, without an AC adapter. Today, after reading the downloaded manual, I had the idea of charging it via FireWire.
It powers up and then it hangs. It doesn't shut off proparly too...
Could this be a malfunctioning motherboard? The owner claims that it worked in June this year, and the files found (by the shopowner who checked the harddisk itself) on the harddisk proved this.

Do you have any experience on this?

Thanks!
Rob Bruijgoms is offline   Reply With Quote
Old November 29th, 2008, 01:03 PM   #4
Regular Crew
 
Join Date: Jan 2008
Location: Oklahoma City
Posts: 99
Sorry , no , but charging mine when it's dead by the ac charger take (3 1/2) several hours. I don't no how long it would take via firewire? If it does not have the right amount of power it may hang. When mine get low on power it is very slow to responed and then will not boot.
__________________
Canon XHA1, Canon T2i, FinalCut 3 , MacBook Pro 2.4Gz, FireStore FSC-60, DP1X Monitor
Rob Cook is offline   Reply With Quote
Old November 29th, 2008, 01:12 PM   #5
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
I have the 90 minute (850mAh) battery. Via FireWire it was charged (LED turned green) in about 2 hours. And after it was charged it still operated in the way I described...
I think you have the 180 min. battery?
__________________
Gear: JVC GY-HM700, Canon EOS 550D, GoPro Hero HD, Apple MacPro 12-core (2,66 Ghz, 20 GB int. mem.), JVC DT-R24L4D display, Apple Cinema Display 23", FInal Cut Studio 3
Rob Bruijgoms is offline   Reply With Quote
Old November 29th, 2008, 08:11 PM   #6
Regular Crew
 
Join Date: Jan 2008
Location: Oklahoma City
Posts: 99
Rob
May be you can call/email FS Monday.....They might help out.
Best to you.
__________________
Canon XHA1, Canon T2i, FinalCut 3 , MacBook Pro 2.4Gz, FireStore FSC-60, DP1X Monitor
Rob Cook is offline   Reply With Quote
Old November 30th, 2008, 03:56 AM   #7
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
I've already sent them an e-mail. Hope they have a solution for this malfunction.
Thanks for your replies!
__________________
Gear: JVC GY-HM700, Canon EOS 550D, GoPro Hero HD, Apple MacPro 12-core (2,66 Ghz, 20 GB int. mem.), JVC DT-R24L4D display, Apple Cinema Display 23", FInal Cut Studio 3
Rob Bruijgoms is offline   Reply With Quote
Old November 30th, 2008, 04:34 AM   #8
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
I've uploaded a small movie of the Firestore FS-4 malfunctioning. Even when I let the FS-4 run for about 5 minutes, it won't boot.
Attached Files
File Type: mov Firestore malfunctioning.mov (545.3 KB, 205 views)
__________________
Gear: JVC GY-HM700, Canon EOS 550D, GoPro Hero HD, Apple MacPro 12-core (2,66 Ghz, 20 GB int. mem.), JVC DT-R24L4D display, Apple Cinema Display 23", FInal Cut Studio 3
Rob Bruijgoms is offline   Reply With Quote
Old November 30th, 2008, 09:54 PM   #9
Regular Crew
 
Join Date: Jan 2008
Location: Oklahoma City
Posts: 99
Rob, That was a good video, it may help FS. If you have never used the Firestore, (if you can get that one working) you will love it. I now hate to even look at a miniDv tape! I paid $1,225 and its worth every penny.
__________________
Canon XHA1, Canon T2i, FinalCut 3 , MacBook Pro 2.4Gz, FireStore FSC-60, DP1X Monitor
Rob Cook is offline   Reply With Quote
Old December 1st, 2008, 12:02 AM   #10
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
Thank you Rob. And it's good to hear that the FS can be a good piece of equipment...at this moment I'm just staring at a black box ;)
__________________
Gear: JVC GY-HM700, Canon EOS 550D, GoPro Hero HD, Apple MacPro 12-core (2,66 Ghz, 20 GB int. mem.), JVC DT-R24L4D display, Apple Cinema Display 23", FInal Cut Studio 3
Rob Bruijgoms is offline   Reply With Quote
Old December 1st, 2008, 12:39 PM   #11
New Boot
 
Join Date: Oct 2008
Location: Austin, TX
Posts: 13
If you are getting a blue screen on bootup, you will have to send your unit to Focus for repair. There is no user fix for this problem. This happen to one of our FS-4 units a year ago after it was dropped. Focus fixed the unit and it's been working great since.
Jonas Hamilton is offline   Reply With Quote
Old December 1st, 2008, 12:46 PM   #12
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
Hey Jonas, thanks for the input! Do you remember what the problem was and how much it cost you to repair it?
__________________
Gear: JVC GY-HM700, Canon EOS 550D, GoPro Hero HD, Apple MacPro 12-core (2,66 Ghz, 20 GB int. mem.), JVC DT-R24L4D display, Apple Cinema Display 23", FInal Cut Studio 3
Rob Bruijgoms is offline   Reply With Quote
Old December 27th, 2008, 06:44 PM   #13
Regular Crew
 
Join Date: Jan 2008
Location: Oklahoma City
Posts: 99
Rob, any word on whats up ?
__________________
Canon XHA1, Canon T2i, FinalCut 3 , MacBook Pro 2.4Gz, FireStore FSC-60, DP1X Monitor
Rob Cook is offline   Reply With Quote
Old December 28th, 2008, 04:09 AM   #14
Regular Crew
 
Join Date: Apr 2005
Location: Groningen, The Netherlands
Posts: 30
Hey Rob,

The FS-4 is on it's way back to me from COMO (Focus import and repair centre in Germany).
They told me by e-mail that they had to replace the motherboard...
The repair including shipping back to me cost me 245 EUR.

Hope it will be alright now, since they did not want to repair the FS-4 with it's non original 100GB harddisk in it. I will get back on this.
__________________
Gear: JVC GY-HM700, Canon EOS 550D, GoPro Hero HD, Apple MacPro 12-core (2,66 Ghz, 20 GB int. mem.), JVC DT-R24L4D display, Apple Cinema Display 23", FInal Cut Studio 3
Rob Bruijgoms is offline   Reply With Quote
Old December 28th, 2008, 01:11 PM   #15
Regular Crew
 
Join Date: Jan 2008
Location: Oklahoma City
Posts: 99
Rob,
Good to hear, let me know how it works.
__________________
Canon XHA1, Canon T2i, FinalCut 3 , MacBook Pro 2.4Gz, FireStore FSC-60, DP1X Monitor
Rob Cook is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > The Tools of DV and HD Production > External Video Recording Solutions > Focus Enhancements FireStore

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 11:56 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network