MXPro DV audio stutter at DVinfo.net

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Old May 21st, 2004, 07:06 AM   #1
Tourist
 
Join Date: Apr 2004
Location: UK
Posts: 3
MXPro DV audio stutter

MyMXProDV is producing a stuttering audio problem with input from my DV camera. I have tried other cameras and got the same problem so it appears to be an issue with MXProDV.

The problem seems to occur roughly every 10 - 20 minutes. It can be cleared by switching the camera on/off or disconnecting/reconnecting the DV input cable but obviously neither of these solutions are viable during a recording session.

I have read that long DV cables can cause some similar problems but I am using a 5 meter DV cable which seems to work Ok with all other equipment.

Any suggestions?

Goro
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Old May 23rd, 2004, 11:46 PM   #2
Focus Enhancements
 
Join Date: Oct 2003
Location: Campbell, CA.
Posts: 508
Hi Goro,

Sorry for the delay in responding.

We are really sorry that you are experiencing trouble with MXProDV, and thank you for noting this issue. Please provide contact information so I can have our technical support people contact you.

Email me at mmcewen@focusinfo.com

Matt McEwen
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