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Focus Enhancements FireStore
Specifically for the FireStore DV Direct-To-Edit Disk Recording Solutions.


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Old January 23rd, 2005, 09:16 AM   #1
Tourist
 
Join Date: Jan 2004
Posts: 2
fs3-issues

First post here, and I tried searching.

My fs-3 is having some issues after trying to update to the latest firmware. When I turn it on I dont get the welcome message, (no big deal but maybe a clue) Then once its on in syncro mode it no longer displays the "Y" again not that big of a deal. The real problem is, it doesnt shut off, I have to detatch the power source, and once it has cycled it wont turn back on unless I hold down the index keys to reset.

I am going to call Tech on monday but I was hoping to use it tonite and tomorrow in the AM.

Any insight is appricaitted.
tia
Jacob Martin is offline   Reply With Quote
Old January 23rd, 2005, 11:17 AM   #2
Focus Enhancements
 
Join Date: Oct 2003
Location: Campbell, CA.
Posts: 508
Hi Jacob,

It sounds like you may have had a failed upgrade. Did you try to upgrade it again after rebooting with the index keys pressed? Also, try booting the unit with the drive removed. Tech support should be able to help you on Monday.

Hope that helps,

Matt
Matt McEwen is offline   Reply With Quote
Old January 23rd, 2005, 11:35 AM   #3
Tourist
 
Join Date: Jan 2004
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Yep, when I try to update it again it gives me error message which all I have seen it associated with is no bin file avalible.

Thanks for your efforts thus far Matt, Ill give them that call Monday
Jacob Martin is offline   Reply
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