FS-4 Battery Dead? at DVinfo.net

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Focus Enhancements FireStore
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Old March 20th, 2005, 09:12 AM   #1
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FS-4 Battery Dead?

I just received my FS-4 Friday and the battery won't charge. Am I doing something wrong? It was very difficult to slide the batter into place and even more difficult to remove it.

Also, can the FS-4 timecode be set to match the camera's timecode? I'm using a Sony 390.

Thanks,
Joe
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Old March 20th, 2005, 11:35 AM   #2
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Hi Joe,

Here is the correct charger status light sequence for FS-4...

States of Charge LED
_* Off ___ ___ ___ ___ ___ ___ ___ No Charger Connected
_* Green ___ ___ ___ ___ ___ ___ Charge Cycle Complete
_* Amber/Green ___ ___ __ Float Charge Mode (Charge almost complete)
_* Amber__ _ ___ ___ ___ ___ Fast Charge Mode (Maximum Charge Rate)
_* Red ___ ___ ___ ___ ___ ___ Charger Error
_* Red/Amber ___ ___ ___ No battery installed / battery error
_* Amber Blink ___ ___ Charger voltage insufficient


If your unit is not charging, please contact Focus tech support at support@focusinfo.com or 408-866-4859. They will take care of this for you.

Set the timecode mode to EXT TC, and FS-4 will record the timecode being generated by the camcorder.

Hope that helps,

Matt
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Old March 20th, 2005, 05:24 PM   #3
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Thanks Matt.

The LED shows steady amber.

With just the battery connected, if I press the power button, nothing happens. But if I connect the AC power within a couple of seconds the unit comes on.

Joe
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Old March 20th, 2005, 08:26 PM   #4
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Hi Joe,

Let the unit charge for a little while first. The battery may be totally flat from the factory. You should give it a full charge before the first use. If this problem persists, contact our tech support at the email/number below and they will get you up an running.

Hope that helps,

Matt
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Old March 21st, 2005, 06:36 PM   #5
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A quick update. I received a very quick reply from Focus Enhancements. They are replacing the FS-4 with a new one via FedEx.

So far so good.

Joe
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