FS-4 Pro HD--Any fix for HDV time code issue?? Matt?

Danny Fye · November 17th, 2006, 05:38 PM

Quote:

Originally Posted by Matt McEwen

What NLE are you using? Make sure the FS-4 based product you buy has the version 1.1 software installed on it.
Matt

Hello Matt,

I sincerely hope you or someone here can tell me if this will defintely work with my Sony HC1 using HDV or not tonight 11-17-2006 because I plan on ordering one from VideoGuys tomorow 11-18-2006.

I am using Sony Vegas 7 Plus DVD.

Sorry about the mad rush and all but it has to do with my ability to get the needed funds.

Thanks much in advance,
Danny Fye
www.dannyfye.com
www.vidmus.com/scolvs

Danny Fye · November 18th, 2006, 10:28 AM

Quote:

Originally Posted by Matt McEwen

What NLE are you using? Make sure the FS-4 based product you buy has the version 1.1 software installed on it.
Matt

How would I know what version is installed on it? The ads don't say what version is installed on it.

I went to the VideoGuys page and added an FS-4 HD to the cart. Problem is, it said that it was an FS-4 with a free upgrade to HD. So are they just selling FS-4's with the upgrade instead of the new FS-4 HD? Would the FS-4 they are selling have the version 1.1 installed on it? Will the included HD upgrade make it version 1.1?

Sorry, but I am quite a bit confused about all this stuff and in great need for some answers.

I did get the funds I needed anyway, but I am trying to sort out who I should buy the FS-4 HD from. Would be nice if I could afford the extra for the 'pro' model but the FS-4 HD is pushing my budget limits as it is.

Will someone who has answers I need please respond?

Thanks Much in advance,
Danny Fye
www.dannyfye.com
www.vidmus.com/scolvs

Matt McEwen · November 20th, 2006, 01:08 PM

Hi Danny,

An FS-4 with the HD upgrade included will be the same as an FS-4 HD model. I cannot be sure exactly what Videoguys is selling, but in the end, you should be getting the same product. If your unit only has the version 1.0 firmware on it, you will need to update to the version 1.1 firmware (this is a free download from the Focus support site). Your unit may already have 1.1 loaded on it, so this step may be unnecessary. To check which version of firmware is on your unit, navigate to the SETUP menu. The version # will be listed.

Hope that helps,

Matt

Danny Fye · November 20th, 2006, 02:22 PM

Quote:

Originally Posted by Matt McEwen

Hi Danny,

An FS-4 with the HD upgrade included will be the same as an FS-4 HD model. I cannot be sure exactly what Videoguys is selling, but in the end, you should be getting the same product. If your unit only has the version 1.0 firmware on it, you will need to update to the version 1.1 firmware (this is a free download from the Focus support site). Your unit may already have 1.1 loaded on it, so this step may be unnecessary. To check which version of firmware is on your unit, navigate to the SETUP menu. The version # will be listed.

Hope that helps,

Matt

Yes, this does help and thanks.

I bought one from B&H because I didn't know what VideoGuys were really selling. Looked like it was the older model with an upgrade included. I don't really know for sure but the ad says it is an FS-4 HD but the cart says it is an FS-4 with free upgrade to HD.

So apparently they are selling FS-4's with the free HD upgrade instead of the FS-4 HD unit itself. Does that really matter? I don't know. It's just that the switch in information from the ad to the cart bugged me.

When one is spending the maximum of their budget for something online they need consistent information. Inconsistent information will scare a customer away faster than anything. Also seems that the ones that are FS-4 HD would have been more recently manufactered and the other ones would be somewhat older. Earlier they had a differently worded ad that said while supplies last.

Looks like VideoGuys need to update their web page a bit. It just cost them a customer.

Finally, VideoGuys "30-day Money-Back Guarantee" does not apply to this item. From what I read in their terms, it is 10 days instead. Maybe they need to be more specific when it comes to this item?

B&H provided complete, accurate and consistent information. They also had a picture that could actually be enlarged, not one of those teeny-tiny pictures that I hate and that what too many sites have. I want to clearly see what the thing looks looks like before I buy it.

Thanks again,
Danny Fye
www.dannyfye.com
www.vidmus.com/scolvs

Scott Vystrcil · January 2nd, 2007, 02:15 PM

Any update on the fix for m2t files and Canopus? I have a unit gathering a lot of dust.

Tony Perkins · January 18th, 2007, 11:52 AM

I saw this thread and hoped that someone could help me out - but . . . . looks like we are all still waiting for answers.

Just bought a Firestore fs-4 HDPro 100 because it does Direct to Edit HD recording with Canopus editing hardware. NO IT DOESN'T!

Canopus UK have tested the resultant Firestore HDV m2t files with Edius - they just do not work (well they do until the buffer runs down after only a few seconds). They have now been sent files to Japan for testing . . we await the results.

The chief UK distributor of Focus products copied Matt in on this problem and we all still await an answer from him?

Please someone tell me that that this unit will work for me soon . . . my Firestore is a very expensive mistake right now.

Here's hoping
Tony

Matt McEwen · January 24th, 2007, 01:46 PM

Hi Tony,

We are working with Canopus to resolve your issue. The strange thing is that we do have people using FS with Canopus, so we need to get to the bottom of why this is happening in your situation. Hopefully, Canopus will be able to assist us.

Thanks,

Matt

Tony Perkins · January 24th, 2007, 01:55 PM

Thanks Matt

Just so you know - it's only HDV m2t files that won't run - at this moment we're just completing an SD video of a two day show backstage having recorded the entire event in DV. The FS & Canopus have performed admirably together.

Definitely the way forward for us - we just need to crack that HDV problem and there will be many relieved FS owners.

Cheers
Tony

Shawn Alyasiri · January 24th, 2007, 03:20 PM

Agreed...

FS4's running DV have been a trusted resource for me. The .m2t's lock-up. Been trying since late '05.

The FS100 has been very good too.

Only problem I have seen is with the .m2t's - and I've tried the Sony Z1, Canon H1 (with firmware upgrade) and the HD100 (with firmware upgrade).

Looking forward to good news, so I can slap the FS4's on the back of some of these cams again.

Thanks.

Tony Perkins · February 10th, 2007, 06:51 AM

Hi

For those of you following this thread I have this news from Canopus UK received 6th Feb 2007:

"The FS HD clip issue will be fixed in the next Edius version update - not v4.13 but the next... FS will be making some adjustments too."

This was as a result of Canopus & Focus talking to each other about some FS-4 originated m2t examples of footage that did not work on Edius systems.

Fingers crossed everyone . . . . . not a subject for this thread, but Canopus certainly have an awful lot of things to fix in their next version of Edius.

Tony

Scott Vystrcil · March 5th, 2007, 10:09 AM

Quote:

Originally Posted by Tony Perkins

"The FS HD clip issue will be fixed in the next Edius version update - not v4.13 but the next... FS will be making some adjustments too."

This was as a result of Canopus & Focus talking to each other about some FS-4 originated m2t examples of footage that did not work on Edius systems.

Fingers crossed everyone . . . . . not a subject for this thread, but Canopus certainly have an awful lot of things to fix in their next version of Edius.

Tony

Tony...any word on when this update might be out...my unit is getting buried in dust. :)

Tony Perkins · March 5th, 2007, 03:47 PM

Hi Scott - I wish! - the UK is pretty much as far away from Japan as possible so we can only wait and see how quickly a new version trickles through . . . I am just a frustrated user and like you I await news from Grass Valley/Thomson - anyone out there know anything about this we would all love to hear . . . . ?

John Richard · March 7th, 2007, 11:50 AM

Maybe calling the Canopus/GV office in San Jose, CA would find an answer?

They confirmed on their official forum that the issue was being worked on.

Scott Vystrcil · April 10th, 2007, 08:28 AM

Hey Matt...Any update on a possible fix for this issue?

Shawn Alyasiri · April 12th, 2007, 08:50 AM

Canopus just announced a 4.24 update - but I didn't see anything specifically mentioned about the relationship with the Focus HDV files. I'm guessing there's still an issue.

I'd definitely like to know any status as well - and have it on my list to ask at NAB.

January 2nd, 2007, 02:15 PM	#50
Scott Vystrcil Regular Crew Join Date: Mar 2006 Location: McKinney, TX Posts: 116	Any update on this Matt? Any update on the fix for m2t files and Canopus? I have a unit gathering a lot of dust. __________________ Scott A. Vystrcil Equipment - Sony HVR-Z1U--Firestore FS-4 Pro HD (40GB)--Cartoni Focus F101 Editing - Canopus Edius Pro 4, Intel Pentium D 940 (3.2 GHz), 2GB, 74GB SATA 10K, 160GB SATAII, 300GB SATA, nVidia GeForce 6800 (256MB), Dell 20 in widescreen flat panel (2007WFP) http://watersedgefrisco.com http://vystrcil.com

January 18th, 2007, 11:52 AM	#51
Tony Perkins New Boot Join Date: Jan 2007 Location: Horton, UK Posts: 9	Firestore HDV m2t files on Edius 4 I saw this thread and hoped that someone could help me out - but . . . . looks like we are all still waiting for answers. Just bought a Firestore fs-4 HDPro 100 because it does Direct to Edit HD recording with Canopus editing hardware. NO IT DOESN'T! Canopus UK have tested the resultant Firestore HDV m2t files with Edius - they just do not work (well they do until the buffer runs down after only a few seconds). They have now been sent files to Japan for testing . . we await the results. The chief UK distributor of Focus products copied Matt in on this problem and we all still await an answer from him? Please someone tell me that that this unit will work for me soon . . . my Firestore is a very expensive mistake right now. Here's hoping Tony

January 24th, 2007, 01:55 PM	#53
Tony Perkins New Boot Join Date: Jan 2007 Location: Horton, UK Posts: 9	Firestore HDV m2t files on Edius 4 Thanks Matt Just so you know - it's only HDV m2t files that won't run - at this moment we're just completing an SD video of a two day show backstage having recorded the entire event in DV. The FS & Canopus have performed admirably together. Definitely the way forward for us - we just need to crack that HDV problem and there will be many relieved FS owners. Cheers Tony

February 10th, 2007, 06:51 AM	#55
Tony Perkins New Boot Join Date: Jan 2007 Location: Horton, UK Posts: 9	Firestore HDV m2t files on Edius 4 Hi For those of you following this thread I have this news from Canopus UK received 6th Feb 2007: "The FS HD clip issue will be fixed in the next Edius version update - not v4.13 but the next... FS will be making some adjustments too." This was as a result of Canopus & Focus talking to each other about some FS-4 originated m2t examples of footage that did not work on Edius systems. Fingers crossed everyone . . . . . not a subject for this thread, but Canopus certainly have an awful lot of things to fix in their next version of Edius. Tony

March 5th, 2007, 03:47 PM	#57
Tony Perkins New Boot Join Date: Jan 2007 Location: Horton, UK Posts: 9	Firestore HDV m2t files on Edius 4 Hi Scott - I wish! - the UK is pretty much as far away from Japan as possible so we can only wait and see how quickly a new version trickles through . . . I am just a frustrated user and like you I await news from Grass Valley/Thomson - anyone out there know anything about this we would all love to hear . . . . ?

November 20th, 2006, 01:08 PM	#48
Matt McEwen Focus Enhancements Join Date: Oct 2003 Location: Campbell, CA. Posts: 508	Hi Danny, An FS-4 with the HD upgrade included will be the same as an FS-4 HD model. I cannot be sure exactly what Videoguys is selling, but in the end, you should be getting the same product. If your unit only has the version 1.0 firmware on it, you will need to update to the version 1.1 firmware (this is a free download from the Focus support site). Your unit may already have 1.1 loaded on it, so this step may be unnecessary. To check which version of firmware is on your unit, navigate to the SETUP menu. The version # will be listed. Hope that helps, Matt

January 24th, 2007, 01:46 PM	#52
Matt McEwen Focus Enhancements Join Date: Oct 2003 Location: Campbell, CA. Posts: 508	Hi Tony, We are working with Canopus to resolve your issue. The strange thing is that we do have people using FS with Canopus, so we need to get to the bottom of why this is happening in your situation. Hopefully, Canopus will be able to assist us. Thanks, Matt

January 24th, 2007, 03:20 PM	#54
Shawn Alyasiri Major Player Join Date: Sep 2005 Location: Bloomington, IL Posts: 256	Agreed... FS4's running DV have been a trusted resource for me. The .m2t's lock-up. Been trying since late '05. The FS100 has been very good too. Only problem I have seen is with the .m2t's - and I've tried the Sony Z1, Canon H1 (with firmware upgrade) and the HD100 (with firmware upgrade). Looking forward to good news, so I can slap the FS4's on the back of some of these cams again. Thanks.

March 7th, 2007, 11:50 AM	#58
John Richard Major Player Join Date: May 2006 Location: Incline Village, Nevada Posts: 604	Maybe calling the Canopus/GV office in San Jose, CA would find an answer? They confirmed on their official forum that the issue was being worked on.

April 10th, 2007, 08:28 AM	#59
Scott Vystrcil Regular Crew Join Date: Mar 2006 Location: McKinney, TX Posts: 116	Any News Matt? Hey Matt...Any update on a possible fix for this issue? __________________ Scott A. Vystrcil Equipment - Sony HVR-Z1U--Firestore FS-4 Pro HD (40GB)--Cartoni Focus F101 Editing - Canopus Edius Pro 4, Intel Pentium D 940 (3.2 GHz), 2GB, 74GB SATA 10K, 160GB SATAII, 300GB SATA, nVidia GeForce 6800 (256MB), Dell 20 in widescreen flat panel (2007WFP) http://watersedgefrisco.com http://vystrcil.com

April 12th, 2007, 08:50 AM	#60
Shawn Alyasiri Major Player Join Date: Sep 2005 Location: Bloomington, IL Posts: 256	Canopus just announced a 4.24 update - but I didn't see anything specifically mentioned about the relationship with the Focus HDV files. I'm guessing there's still an issue. I'd definitely like to know any status as well - and have it on my list to ask at NAB.