Export does not work at DVinfo.net

Jon Enkel · August 6th, 2011, 04:45 AM

hello all,
I am using Edius Neo 3.2 on a windows7 64 bit O/S PC.
When I try to export to file, using the drop down that includes 'print to tape etc', I find no Codec information in the right hand side of the exporter/description window. Also the 'export' button is greyed out.
I have tried a new installation of the software to resolve this issue, but with no success.
I open a recent project that enabled me to export this way successfully, but the same problem occurs.
I have checked correct settings of both the in and out points.
However, if I right click on the export button in the monitor window and access the 'default' exporter, this seems to work OK.
This has happened once before, and an overnight rest and cold re-boot of the PC in the morning sorted it then.
Any ideas anybody?
Thanks in anticipation

John Lotterer · August 7th, 2011, 05:57 PM

try print to file then a menu pops out and you can chose what type of file to export. Print to tape is for recording to a deck or back to your camera, I hope this works for you

Jon Enkel · August 9th, 2011, 02:13 AM

Thanks for getting back, but I am trying to print to file, just tried again but still same issue. I will ring customer support later and let you know how I get on.

Anton Strauss · August 11th, 2011, 12:43 AM

sounds like you typed something in the search bar inside the print to file window, clear it and all will be well

Jon Enkel · August 11th, 2011, 10:30 AM

Anton, my gratitude for solving and intensely annoying issue for me.
I've been all around the block trying to sort this mistake out!
If you drink, the have a beer or two for me!

Anton Strauss · August 13th, 2011, 12:35 AM

yes, I am a beer lover

Jeff King · December 20th, 2011, 10:59 AM

I ran into this same problem in nov 2011, I would select the print to file and the exporter would open up but there were no export options to select. I had just loaded Avid Media Composer 6 the week before and after som trial and error I came to the ansewer that you can not have both Media Composer 6 and Edius 5.51 on the same boot drive. After a clean install and two different boot drives I can run both programs.
one thing I noted when I had this problem was that you could still choose print to disk.

Jeff King

August 6th, 2011, 04:45 AM	#1
Jon Enkel New Boot Join Date: May 2007 Location: Cambridge UK Posts: 23	Export does not work hello all, I am using Edius Neo 3.2 on a windows7 64 bit O/S PC. When I try to export to file, using the drop down that includes 'print to tape etc', I find no Codec information in the right hand side of the exporter/description window. Also the 'export' button is greyed out. I have tried a new installation of the software to resolve this issue, but with no success. I open a recent project that enabled me to export this way successfully, but the same problem occurs. I have checked correct settings of both the in and out points. However, if I right click on the export button in the monitor window and access the 'default' exporter, this seems to work OK. This has happened once before, and an overnight rest and cold re-boot of the PC in the morning sorted it then. Any ideas anybody? Thanks in anticipation

August 7th, 2011, 05:57 PM	#2
John Lotterer New Boot Join Date: Feb 2009 Location: Mission Viejo Ca Posts: 11	Re: Export does not work try print to file then a menu pops out and you can chose what type of file to export. Print to tape is for recording to a deck or back to your camera, I hope this works for you

August 9th, 2011, 02:13 AM	#3
Jon Enkel New Boot Join Date: May 2007 Location: Cambridge UK Posts: 23	Re: Export does not work Thanks for getting back, but I am trying to print to file, just tried again but still same issue. I will ring customer support later and let you know how I get on.

August 11th, 2011, 12:43 AM	#4
Anton Strauss Major Player Join Date: Sep 2009 Location: Sydney, Australia Posts: 201	Re: Export does not work sounds like you typed something in the search bar inside the print to file window, clear it and all will be well __________________ Anton Strauss www.videoproductions.com.au

August 11th, 2011, 10:30 AM	#5
Jon Enkel New Boot Join Date: May 2007 Location: Cambridge UK Posts: 23	Re: Export does not work Anton, my gratitude for solving and intensely annoying issue for me. I've been all around the block trying to sort this mistake out! If you drink, the have a beer or two for me!

August 13th, 2011, 12:35 AM	#6
Anton Strauss Major Player Join Date: Sep 2009 Location: Sydney, Australia Posts: 201	Re: Export does not work yes, I am a beer lover __________________ Anton Strauss www.videoproductions.com.au

December 20th, 2011, 10:59 AM	#7
Jeff King New Boot Join Date: Oct 2007 Location: Las Vegas, NV Posts: 19	Re: Export does not work I ran into this same problem in nov 2011, I would select the print to file and the exporter would open up but there were no export options to select. I had just loaded Avid Media Composer 6 the week before and after som trial and error I came to the ansewer that you can not have both Media Composer 6 and Edius 5.51 on the same boot drive. After a clean install and two different boot drives I can run both programs. one thing I noted when I had this problem was that you could still choose print to disk. Jeff King