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Old July 31st, 2015, 03:27 PM   #1
Major Player
Join Date: Nov 2006
Location: Ocean Springs, MS
Posts: 207
Good Customer Service

Just wanted to publicly thank Scott Cantrell for his outstanding customer service. I had a SD lock switch break off in my Panasonic AC160. I sent an email asking where I should get service done. He called back letting me know that he contacted Panasonic and set up a case for me and that Panasonic would be calling to get further details. He also emailed me a copy of my sales receipt in case they needed it for warranty repair. Ten minutes later, I got the call and the camera will be shipped out tomorrow. It's so nice nowadays to have not good, but great customer service and I just wanted to say it here publicly.
Jonathan Schwartz
CA Video Productions
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DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

Omega Broadcast
(512) 251-7778
Austin, TX

(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

(800) 238-8480
Glendale, CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
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